Waiter

Kerzner International; Cape Town; On-site; ZAR 15 000 - 25 000; Full time

Job summary

An established industry player is seeking a dedicated Waiter to join their vibrant team. In this role, you will be at the forefront of creating unforgettable dining experiences, ensuring guests feel welcomed and valued. Your ability to multitask and communicate effectively will be essential as you manage tables and cater to guests' needs. With a commitment to excellence and a passion for service, you'll contribute to a culture that prioritizes guest satisfaction and memorable moments. If you thrive in a dynamic environment and are ready to make a difference, this opportunity is perfect for you.

Qualifications

• 2+ years experience in a similar role.
• Fluent in English; additional languages are a plus.

Responsibilities

• Communicate effectively with guests and team members.
• Manage tables and understand guests' needs.
• Take and follow up on orders efficiently.

Skills

Multitasking

Effective Communication

Beverage Knowledge

Pressure Management

Customer Service

Education

High School Diploma

Job description

Job Summary

As a waiter, you must be able to perform all duties of a Busser and a Food Runner.

A Waiter must be able to multitask, prioritize, and remain calm under pressure.

Key Duties and Responsibilities

• Communicate effectively and respectfully with guests and team members.
• Multitask and prioritize your work efficiently.
• Explain the Nobu concept effectively.
• Understand the timing of dishes and manage your tables accordingly.
• Read tables and understand guests' needs and dislikes.
• Take orders correctly and communicate them to the relevant sections.
• Follow up on your orders.
• Carry trays and plates confidently and comfortably.
• Have full knowledge of the food menu, bar, and sake bar products.
• Manage stations that need clearance.
• Assist other waiters as needed.
• Handle guest requests such as clearing glasses and plates, and assisting guests.
• Pick up drinks from the bar and sake bar, and dishes from the kitchen or sushi bar.
• Report to your supervisor if you notice a guest under 18 ordering or drinking alcohol.

Skills, Experience & Educational Requirements

• Fluent in written and spoken English; additional languages are a plus.
• Ability to work well under pressure and in shifts.
• At least 2 years' experience in a similar role.
• Strong beverage knowledge.
• Able to communicate effectively and multitask.

Our brand is expanding rapidly, and we are committed to investing in your growth. Join a team that is open-hearted, intuitive, and spontaneous. We aim to make our guests happy beyond expectations, creating memorable experiences and everlasting memories. You will be central to this vision, constantly innovating to deliver amazing experiences.