Senior Business Analyst

Zen Educate Inc.; Cape Town; Hybrid; ZAR 30 000 - 70 000; Full time

Job summary

Join a forward-thinking company revolutionizing education by providing schools with instant access to fully vetted teachers and support staff. As a Senior Business Analyst, you will play a crucial role in driving efficiency across go-to-market functions, focusing on data analysis, process optimization, and collaboration. This innovative firm is expanding rapidly in the UK and US markets, offering a competitive salary and a vibrant team culture. If you have a passion for data and a desire to make a meaningful impact, this is the perfect opportunity for you!

Benefits

Competitive Salary

21 Days Holiday

Fun Team Environment

Qualifications

• 5+ years in business analytics and reporting.
• Experience in creating impactful reports and dashboards.
• Proficient in SQL for data querying and manipulation.

Responsibilities

• Design and maintain insightful reports and dashboards.
• Identify bottlenecks and implement data-driven changes.
• Act as a liaison between teams for better outcomes.

Skills

Analytical Skills

SQL

Reporting

Stakeholder Engagement

Communication Skills

Process Improvement

Ownership Mindset

Education

Undergraduate Degree

Master's Degree

BI Certifications

Tools

BigQuery

Job description

Role : Senior Business Analyst

Location : Office based in Cape Town or remote

Type : Full-time

Working hours : 9AM - 6PM UK time (11AM - 8PM SA time in Winter, 10AM - 7PM SA time in Summer)

Salary : Base: ,- 1,, RAND annual compensation based on experience, location and performance

About us :

Zen is revolutionising education. Schools in the UK spend over £2bn a year on agency staff, and a significant portion of that money goes directly to recruitment agencies. That's why we've built an alternative. Our online platform provides schools with instant access to hundreds of profiles of fully vetted teachers and support staff. Since launching in , we've saved schools over £30m—money that is reinvested into school budgets and teacher pay. We are well-funded by high-profile investors and led by start-up veterans behind London's prominent tech companies. Recently, we raised a Series B funding of $37 million—the largest in European EdTech this year.

This is an exciting opportunity to make a difference and be part of a high-growth start-up expanding rapidly in the UK and US markets! As a key member of our Revenue and Growth Operations team, you will drive efficiency and effectiveness across Zen's go-to-market functions, focusing on data harnessing, process optimization, and collaboration to accelerate growth and support our mission.

Key responsibilities include :

1. Reporting & Insights : Design, build, and maintain insightful reports and dashboards to provide clarity and actionable insights for various teams, including school success and candidate success.
2. Process Optimization : Identify bottlenecks and opportunities for improvement within sales and account management, implementing data-driven changes for efficiency and scalability.
3. Process management & cross-functional collaboration : Act as a liaison between teams, facilitating data-driven meetings and driving better outcomes.
4. Data analysis & collaboration with business : Query data using SQL, analyze datasets, and work with stakeholders to interpret data and inform strategic decisions.
5. Technology & integration : Research and evaluate new tools and integrations to improve operational capabilities and data flow.

Who you are :

We seek an analytical, proactive team member eager to impact a mission-driven organization. You should possess:

• Strong analytical skills : Curious about data, comfortable with complex datasets, and able to extract meaningful insights.
• Proficiency in BigQuery / SQL : For data querying, extraction, and manipulation.
• Reporting expertise : Experience creating clear, impactful reports and dashboards.
• Stakeholder engagement : Comfortable engaging with internal and external stakeholders.
• Communication skills : Excellent at building relationships, leading discussions, and ensuring clarity.
• Process improvement mindset : Experience in identifying inefficiencies and implementing data-driven changes.
• Ownership mindset : Initiative to identify and deliver on improvement opportunities.

Qualifications : 5+ years in business analytics and reporting; undergraduate or master's in relevant fields; relevant BI certifications.

What’s in it for you :

• Competitive salary
• 21 days of holiday plus bank holidays
• A fun, tight-knit team making a difference

Diversity and Inclusion :

At Zen, we are committed to building a culture of equity and inclusion, respecting and valuing diverse traits, experiences, and perspectives. We strive to create a safe, inclusive environment where everyone can thrive, regardless of age, ethnicity, gender identity, sexual orientation, socio-economic status, disability, religion, or beliefs. We believe that diversity, equity, and inclusion strengthen us and are actively seeking applicants from diverse backgrounds to reflect our community and enrich our team.