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Trust Account Manager (Senior)

Vito Solutions

Stellenbosch

Hybrid

ZAR 600 000 - 800 000

Full time

3 days ago
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Job summary

A boutique family office management firm is seeking a Trust Account Manager (Senior) to oversee trust administration, compliance, and client relations. The role requires strong communication and leadership skills, along with a solid understanding of trust law and accounting. This position offers a hybrid working model, with responsibilities including drafting legal documents, compliance oversight, and managing relationships with financial institutions.

Qualifications

  • 3-5 years post-article experience required.
  • At least 2-3 years of management experience.

Responsibilities

  • Acting as a compliance officer for assigned trusts.
  • Drafting legal documents and managing reporting requirements.
  • Building relationships with clients and financial institutions.

Skills

Compliance
Communication
Leadership
Relationship Building
Resilience

Education

BComm Degree
LLB

Tools

TrustQuay
Viewpoint
MS Office

Job description

A boutique family office management firm.

LOCATION :

WORKING MODEL :

Hybrid working model where Wednesdays are remote, and all other days are in office.

The Trust Account Manager (Senior) will play a crucial role in managing the administration, onboarding, and compliance work for the trustees from the Stellenbosch office. This involves assisting clients with setting up offshore trusts, handling daily operational matters, drafting legal documents, and facilitating the opening of bank and investment accounts. The role also includes compliance oversight, interaction with financial institutions, and contributing to trust reorganisation.

DESCRIPTION OF POSITION :

The Trust Account Manager (Senior) is responsible for providing comprehensive support to clients and ensuring the smooth operation of trust administration.

KNOWLEDGE AND SKILLS :

Key Responsibilities :

  • Acting as a compliance officer for assigned trusts.
  • Communicating with clients and financial institutions.
  • Drafting legal documents such as resolutions, loan agreements, and trust deeds.
  • Managing reporting requirements to banks, including FICA, KYC, and AFS.
  • Assisting with the implementation of TrustQuay and / or Viewpoint software.
  • Supporting LBA and AML audits.
  • Building and maintaining relationships with clients, asset managers, banks, and external vendors.
  • Handling ad-hoc requests and providing accurate information within required timeframes.
  • Must be able to communicate at executive level.
  • Intermediate / Advanced MS Office knowledge.
  • Good understanding of trust law and accounting.

Key Accountabilities & Activities :

  • Compliance :

Compliance officer on all the Trusts where you are involved.

  • Communication with clients and financial institutions to ensure properrecords are on file and transactions are executed.
  • Drafting of the required legal documentations, resolutions, etc., requiredfor transactions and / or corporate activity.
  • Financial institutions :

Responsible for all reporting requirements to the bank in terms of FICA,KYC, and AFS or information required for certain applications as needed.

  • Annual compliance review and meetings with representatives.
  • Investment research :

Have some sort of interest in global markets will help with talking pointswith clients.

  • Be aware of the S&P 500 and FTSE 100 and JSE top 40 Indexmovements.
  • Be aware of the ZAR against other major currencies.
  • External audit and preparationof files :

Arrangement, planning and implementation of annual audit for LBA andAML.

  • Provide assistance to the team to resolve auditor queries and ensure theaudit is completed in an appropriate time frame.
  • Leadership and management :

Gives regular, comprehensive, and constructive feedback to team.

  • Adjusts management style to get the best from the individuals withinthe team (using feedback from weekly meetings).
  • Delegates work to team members considering their capacity, level ofskill and exposure to different types of work and complexity; providesclear instructions and direction, with reasonable deadlines. (Delegationis sometimes tough when on short deadlines.)
  • Relationship building :

Maintain strong working relationships with and have open andtransparent communication between all members of the team.

  • Develop and maintain relationships with external vendors (South Africa,Mauritius, Switzerland, etc.) to ensure service delivery of highquality.
  • Be able to conduct yourself professionally in front of potential newclients and be able to talk from hand regarding the Trustees'Structure.
  • Building and maintaining relationships with Asset Managers, Banks, and clients.
  • Ad-hoc requests :

Support the business as and when ad-hoc requests come in and provideinformation that is accurate, of a high standard and delivered withinrequired timeframes.

Behavioral / Technical and Leadership Competency Requirements :

Identifies multiple sources / approaches of information toensure that details are addressed.

  • Reviews the work of others for accuracy andthoroughness.
  • Follows up to ensure tasks are completed and commitmentsmet by others.
  • Verifies that work has been done according to proceduresand standards.
  • Relationship-building :

Makes a conscious effort to build rapport with contacts byidentifying and drawing inferences from shared interests.

  • Actively nurtures existing contacts by proactively sharinginformation and expertise and encouraging contacts to dothe same.
  • Suggests possible collaborative efforts with contacts.
  • Resilience :

Remains effective and retains perspective in the face ofdifficult or demanding situations (pervasive ambiguity,frequent change, high workloads).

  • Adjusts personal coping mechanisms to deal withdisruptions.
  • Stress management :

Maintains sound judgment and decision-making despitestressful situations.

  • Views stressful situations as challenges rather thanthreats.
  • Adjusts personal coping mechanisms to deal with high-level stress.
  • Auditing :

Analyse internal controls for large files.

  • Plan and control audits.
  • Apply sampling techniques / methods.
  • Legislation, policies, procedures, and standards :

Understands and applies all relevant legislation, policies,procedures and / or standards in situations that requirestandard interpretation.

  • With guidance, applies legislation, policies, proceduresand / or standards in situations presenting uniquechallenges.
  • Suggest amendments to improve the effectiveness ofinternal policies, procedures and / or standards.
  • Planning and organising :

Identifies varied resources needed (e.g., diverse types ofexpenditures, different skill mixes).

  • Produce realistic and achievable work plans.
  • Develop backup plans to manage potential obstacles.
  • Breaks activities into smaller components to facilitatecompletion.
  • Renegotiates commitments or deadlines ascircumstances dictate, ensuring no surprises at theexpected completion.
  • Evaluate the extent to which the objective has beenachieved.

QUALIFICATIONS REQUIRED :

  • BComm Degree with articles or relevantexperience.
  • LLB would be advantageous.

EXPERIENCE REQUIRED :

  • 3-5 years post-article experience.
  • At least 2-3 years ofmanagement experience.
  • Please note : If you have not heard from us within 2 weeks, please consider your application unsuccessful.
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