Business Analyst

GMC | Glashoff Maughan Consulting; Cape Town; On-site; ZAR 500 000; Full time

Job summary

An established industry player is seeking a skilled Business Analyst to bridge the gap between business needs and technology solutions. In this role, you will engage with stakeholders to capture and analyze requirements, ensuring that systems meet operational needs. Your expertise in business processes and change management will be pivotal in driving improvements and supporting project success. This dynamic position offers the opportunity to work in a collaborative environment, where your analytical skills and problem-solving abilities will shine. If you thrive in fast-paced settings and enjoy making a tangible impact, this role could be your next career move.

Qualifications

• 4+ years experience in business analysis and process analysis.
• Ability to develop systematic understanding of business processes.

Responsibilities

• Conduct business analysis to understand change needs and document requirements.
• Support communication and delivery of requirements with stakeholders.

Skills

Business Analysis

Change Management

Software Testing

Analytical Skills

Communication Skills

Project Management

Problem Solving

Interpersonal Skills

Education

Diploma in Business Analysis

Experience in Software Development

Tools

Advanced Excel

MS Office

SQL

Dynamics NAV / Business Central

Job description

Direct message the job poster from GMC | Glashoff Maughan Consulting

The Business Analyst will be required to conduct the task of understanding business change needs, assessing the business impact of those changes, capturing, analysing and documenting requirements.

To support the delivery of applications, the Business Analyst will be required to:

·Support the communication and delivery of requirements with relevant business stakeholder/s.

·Testing of software applications and supporting the business through change management, training and monitoring.

·Monitoring the progress of systems projects.

·Support the business management team with management reporting.

·Support the business applications developed by the team.

KPI's:

Business Anaysis

·Define and document business functions and processes.

·Consult with management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.

·Act as a liaison between end-users and information technology team in the analysis, design, configuration, testing and maintenance of systems to ensure optimal operational performance.

·Analyse the feasibility of and develop requirements for new systems and enhancements to existing systems; ensures the system design fits the needs of the users.

·Track and fully document changes for functional and business specifications; write detailed universally understood procedures for permanent records and for use in training.

·Identify opportunities for improving business processes through information systems and/or non-system driver changes; assist in the preparation of proposals to develop new systems and/or operational changes.

·Plan, organise and conduct business process reengineering/improvement projects and/or

management reviews.

·Research and prepare statistical reports using data from systems. Consolidate information into cohesive and understandable correspondence or other written form for use in management decision-making.

Project Management

Change Management

·Identify process change elements.

·Develop training material and conduct formal training sessions for end user.

·Provide technical assistance in training, mentoring, and coaching staff.

·Monitoring for optimal success of project.

Quality Assurance

·Participate in testing of new system functionality.

·Participate in user acceptance testing.

Monitoring and Support

·Monitoring and supporting applications.

Knowledge/ Experience

Core Business Knowledge/Experience

Diploma in Business Analysis (advantageous)

Diploma or experience in software development (advantageous) 4+ years experience in business analysis, process analysis

Advanced excel skills, other MS Office experience (specifically Outlook, Word, PowerPoint) SQL experience advantageous

FMCG experience advantageous

Experience with analysis and design of business reports advantageous Dynamics NAV / Business Central experience advantageous

Valid drivers license – Code 08

Ability to develop a systematic understanding of business process and apply it to software solutions Must be able to identify problems and facilitate problem solving with an analytical mindset and approach Excellent ability to multi-task between multiple projects

Excellent analytical and planning skills

Ability to adapt to change and work in fast-paced environment with cross-functional teams Excellent interpersonal and communication skills written and verbal

Description of Demonstrated Competencies to be successful in this role:

Effective Communication

Must be able to communicate at technical level with the team and at higher level when dealing with business stakeholders.

Concise, accurate documentation of requirements.

Developing Partnerships

Develop partnerships with team member and business stakeholders to ensure optimal

and effective collaboration and teamwork.

Drive for Excellence

The ability to see where improvements can be made, and the willingness to keep encouraging the change of systems or procedures to achieve those improvements.

Ensure delivery of quality solutions.

Problem Solving

Strong analytical and technical skills to assess and solve problems.

We play to win

Must enjoy challenges.

Office, Stakeholders, local travel

·100% office-based Cape Town offices, Belville

·Travel to other depots for work or functions as required

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

Referrals increase your chances of interviewing at GMC | Glashoff Maughan Consulting by 2x

Sign in to set job alerts for “Business Analyst” roles.

Cape Town, Western Cape, South Africa 3 days ago

Cape Town, Western Cape, South Africa 3 days ago

Cape Town, Western Cape, South Africa 2 days ago

Cape Town, Western Cape, South Africa 7 hours ago

Cape Town, Western Cape, South Africa 1 week ago

City of Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 2 days ago

Pinelands, Western Cape, South Africa 3 days ago

Cape Town, Western Cape, South Africa 2 weeks ago

City of Cape Town, Western Cape, South Africa 2 weeks ago

Cape Town, Western Cape, South Africa
ZAR500,000.00
-
ZAR500,000.00
2 months ago

Business Inteligence Analyst - B4A Western Cape

Cape Town, Western Cape, South Africa 2 weeks ago

Cape Town, Western Cape, South Africa 4 weeks ago

Southern Suburbs, Western Cape, South Africa 1 month ago

Intermediate Business Analyst (Cape Town based)

Cape Town, Western Cape, South Africa 3 weeks ago

Cape Town, Western Cape, South Africa 1 week ago

Management Consultant - Senior Business Analyst

Cape Town, Western Cape, South Africa 1 year ago

Senior Business Analyst (Cape Town based)

Cape Town, Western Cape, South Africa 3 weeks ago

Somerset West, Western Cape, South Africa 2 weeks ago

Somerset West, Western Cape, South Africa 2 weeks ago

Cape Town, Western Cape, South Africa 2 days ago

Cape Town, Western Cape, South Africa 2 weeks ago

Business Analyst - Online Servicing (George Western Cape, On-site)

Cape Town, Western Cape, South Africa 6 hours ago

Business Intelligence Business Analyst III [BIBA III]

Annotations Business Analyst, Community Feedback Annotation Team

Cape Town, Western Cape, South Africa 2 weeks ago

Annotations Business Analyst, Community Feedback Annotation Team

Cape Town, Western Cape, South Africa 2 weeks ago

Pinelands, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 1 day ago

Cape Town, Western Cape, South Africa 3 weeks ago

Cape Town, Western Cape, South Africa 2 weeks ago

Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 2 weeks ago

Cape Town, Western Cape, South Africa 2 weeks ago

City of Cape Town, Western Cape, South Africa 2 days ago

Cape Town, Western Cape, South Africa 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.