Billing Specialist

Kaelo; Johannesburg; Remote; ZAR 300 000 - 450 000; Full time

Job summary

A leading company in the health insurance sector seeks a Billing Specialist to manage billing processes, ensure accurate invoicing, and handle client queries. The role requires strong analytical skills and attention to detail. Remote work options are available.

Benefits

Remote work options available

Qualifications

• Credit control and billing experience required.
• Experience in the health insurance industry preferred.

Responsibilities

• Invoice clients ensuring accuracy and compliance.
• Allocate payments to correct client accounts.
• Attend to and resolve billing queries.

Skills

Attention to Detail

Customer-Centric Mindset

Analytical Skills

Education

Matric

Tools

Microsoft Access

Microsoft Excel

Job description

Job Description: Billing Specialist

The Billing Specialist is responsible for supporting end-to-end billing processes. They manage the reconciliation and maintenance of all Debtor accounts to ensure accurate billing and 100% collection. They also attend to and resolve all internal and external queries.

Key Outcomes (including but not limited to) Level 4 and 5 process elements

1. Bill Clients:
2. Invoice corporate clients for services, ensuring accuracy and compliance with quality assurance standards.
3. Assist in preparing and distributing broker commission statements.
4. Follow up professionally on outstanding payments.

1. Manage Payments Received:
2. Allocate payments received to the correct client accounts.
3. Reconcile billing invoices with client payment schedules.
4. Reconcile monthly staff lists from corporate clients.

1. Reconciliation and Allocation of Monthly Payments:
2. Control staff billing functions, including activations, deactivations, billing, collections, and queries.

1. Manage Queries:
2. Attend to billing queries promptly and accurately.
3. Respond to escalated queries as needed.

1. Manage Reporting:
2. Generate and prepare monthly reports.
3. Run corporate and broker reports.

1. Continuous Improvement:
2. Contribute to enhancing existing processes for efficiency and effectiveness.
3. Identify system errors and escalate appropriately.

Qualifications and Special Requirements

• Accuracy and attention to detail
• Operate with integrity and high ethics
• Customer-centric mindset
• Ability to work independently and in teams

Person Details and Work Experience

• Required: Credit control and billing experience, Matric
• Preferred: Experience in the health insurance industry

Technical Skills and Knowledge

• Required: Microsoft Access, mathematical competence, analytical skills

Personal Attributes

• Accountability, action-oriented, strong communication skills, problem-solving, creative thinking, decision-making, planning and organization, resilience, resourcefulness, values-driven

Additional Information

• Remote work options available

Key Skills

Medical Collection, Accounts Receivable, Athenahealth, ICD-10, Medical Coding, 10 Key Calculator, Medical Billing, Microsoft Excel, CPT Coding, Medicare

Experience and Vacancy

Experience: Not specified

Vacancy: 1