Sap Hcm Support Manager

Avi Limited; Johannesburg; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

Avi Limited seeks a highly capable SAP HCM Support Manager to lead SAP HR systems delivery and support. This pivotal role involves managing operations, enhancing systems, and acting as a strategic advisor, requiring strong SAP expertise and leadership skills. Join a collaborative culture focused on innovation and growth, making a meaningful impact on the company's success.

Qualifications

• Minimum of 8 years in a SAP HCM functional role.
• Experience in at least 5 full lifecycle implementations.
• At least 2 years in a management or technical leadership role.

Responsibilities

• Lead the delivery of SAP HR projects and enhancements.
• Manage end-to-end resolution of support queries.
• Provide functional leadership across SAP modules.

Skills

Analytical thinking

Problem-solving

Interpersonal skills

Project Management

Education

SAP HCM Certification (4.6 or later)

Tertiary education or project management qualification

Job description

GROW A GREAT CAREER WITH THE COMPANY THAT GROWS GREAT BRANDS!

At AVI Limited, we believe in collaboration and innovation to drive exceptional results.

Our Shared Services departmentsspanning IT, Finance, HR, Logistics, Digital, Marketing, and Field Marketingare essential to the growth of our industry-leading brands.

We foster a high-performance culture where teamwork, accountability, and creative problem-solving are celebrated.

Our AVI IT Shared Services Division is the backbone of AVIs operational efficiency.

As a proud SAP house, we utilise world-class ERP solutions to streamline operations and ensure seamless integration of technology across our businesses.

The team is dedicated to maintaining robust systems and infrastructure, driving automation, improving processes, and safeguarding cybersecurity.

By leveraging SAP and other cutting-edge tools, IT empowers our teams to work smarter, innovate, and deliver exceptional results.

Why Join Our Shared Services Team?

Drive Growth : Support and contribute to the success of our industry-leading brands.

Collaborative Culture : Thrive in a team-orientated environment that values accountability and innovation.

Impact & Growth : Play a key role in our brands' success while advancing your career in a supportive setting.

Shape the Future : Make a meaningful difference and help us shape the future of our business.

We are currently seeking a highly capable SAP HCM SUPPORT MANAGER to lead the delivery and ongoing support of SAP HR systems across the AVI Group.

This is a pivotal role for a subject matter expert who enjoys translating complex business needs into robust, scalable, and sustainable SAP solutions.

As the SAP HCM SUPPORT MANAGER , you will be responsible for ensuring the optimal performance, enhancement, and compliance of our SAP HR systems.

Youll bridge the gap between technical teams and HR stakeholdersproactively supporting operations while enabling future-focused digital transformation initiatives.

This role requires a confident leader who can manage both day-to-day operations and larger HR SAP projects with ease.

Reporting Structure : Reports to : Executive : Systems and Enabling Technology Direct Reports : 3 Direct Reports Key Areas of Impact : Lead the delivery of SAP HR projects and enhancements from scoping through to post-implementation support.

Act as a strategic advisor to HR and Shared Services on SAP HCM and related technologies.

Manage the end-to-end resolution of support queries and application issues, maintaining zero-tolerance for unresolved incidents.

Ensure the application of SAP Support Packs, Legal Change Packs, and Notes in a complex, customised landscape.

Provide functional leadership across modules including : Payroll (weekly and monthly cycles) Time Management (positive, negative, and hybrid) Organisational Management Personnel Administration & Development Employee & Manager Self-Service SAP Workflow, CATS, Training & Events Third-party integrations via ALE / PI (e.g.

banking, payroll services) What It Takes to Succeed : Experience that set you up for success : Minimum of 8 years or more in a SAP HCM functional role Experience in at least 5 full lifecycle implementations .

At least 2 years in a management or technical leadership role Advantageous : SAP ECC SuccessFactors S4 / HANA HXM Qualifications & Certifications that will contribute to your success : Tertiary education or a project management qualification will be a strong advantage Essential : SAP HCM Certification (4.6 or later) Additional requirements that will enhance your impact for success : Strong understanding of SAP configuration for Payroll and Time Management Project Management skills Experience in a Shared Services environment highly advantageous What You Bring Analytical thinking and a structured problem-solving approach A collaborative mindset and strong interpersonal skills The ability to interpret technical detail for non-technical audiences Confidence in navigating complex systems and delivering quality solutions that are future-fit A hands-on approach you're not afraid to dive into configuration or roll up your sleeves during key initiatives Take the Next Step with Us This is more than a systems roleits a chance to be at the centre of driving meaningful change.

We offer the opportunity to work across business units and gain exposure to both the strategic and operational sides of our organisation.

At the heart of our AVI Shared Services Divisions is a commitment to excellence, collaboration, and continuous improvement.

Here, youll have the opportunity to work with talented professionals across multiple disciplines, allowing you to grow professionally.

If you are passionate about making an impact, solving complex problems, and collaborating with others to drive excellence, this is the place for you.