Maintenance & Duty Manager (5-Star Lodge)

Bright Placements; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading company in luxury hospitality is seeking a Maintenance & Duty Manager for a 5-star lodge in Cape Town. This dual-role position involves overseeing maintenance operations and supporting guest relations, ensuring a seamless experience for VIP guests. The ideal candidate will have a strong technical background and prior experience in high-end hospitality, along with excellent communication skills and a hands-on approach to challenges.

Benefits

Work in a pristine wilderness setting

Opportunity for senior leadership growth

Qualifications

• Strong maintenance/technical background preferred.
• Experience in 5-star lodges or luxury hospitality.
• Professional, guest-oriented attitude.

Responsibilities

• Lead all technical and structural maintenance of lodge infrastructure.
• Assist with daily lodge hosting and guest relations.
• Manage preventative maintenance schedules.

Skills

Maintenance Management

Guest Relations

Communication

Problem Solving

Education

Trade-tested qualification

Job description

Maintenance & Duty Manager (5-Star Lodge)

A rare dual-role opportunity for a multi-skilled hospitality professional. Are you equally confident with a spanner in hand as you are welcoming VIP guests? We’re looking for a Maintenance & Duty Manager to oversee the full upkeep of a 5-star game lodge while also supporting front-of-house operations during guest-facing shifts. This hybrid role is ideal for someone who understands that luxury lies in the details—from perfectly working generators to flawless guest check-ins.

Key Responsibilities:

1. Maintenance Management

• Lead all technical and structural maintenance of lodge infrastructure (plumbing, electrical, water systems, vehicles, etc.)
• Manage preventative maintenance schedules
• Source and liaise with external contractors and service providers
• Oversee lodge utilities, generators, and general facilities upkeep

Duty Management (FOH)

• Assist with daily lodge hosting and guest relations
• Conduct room checks, coordinate with housekeeping and kitchen
• Ensure a smooth handover between departments
• Support senior management with operational oversight

The Ideal Candidate Has:

• A strong maintenance/technical background (trade-tested preferred)
• Prior experience in 5-star lodges or luxury hospitality
• A professional, guest-oriented attitude and strong communication skills
• Confidence in both behind-the-scenes and guest-facing responsibilities
• Hands-on, solution-driven approach to challenges

What’s on Offer:

• Work in a pristine wilderness setting with an experienced hospitality team
• Opportunity to grow into a senior leadership role