Casual Merchandiser - Valley Hyper

Dis-Chem Pharmacies; Mbombela; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading company in the retail sector seeks a Casual Merchandiser to maintain merchandising standards and provide excellent customer service. The role involves restocking merchandise, managing stock levels, and ensuring compliance with store policies. Ideal candidates should have a Grade 12 qualification and some retail experience.

Qualifications

• Up to 6 months’ retail experience required.
• Willing and able to work retail hours.

Responsibilities

• Restock merchandise and maintain product displays.
• Provide excellent customer service and resolve stock queries.
• Adhere to Dis-Chem’s operating standards and health regulations.

Skills

Customer Service

Merchandising

Stock Management

Education

Grade 12 / Matric

Job description

Job title: Casual Merchandiser - Valley Hyper

Purpose of the role:

• You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also include providing excellent customer service.

Minimum Requirements:

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Willing and able to work retail hours

Advantageous:

• At least 1 year retail experience

Job Description:

• Restock merchandise as needed to ensure maximum sales.
• Ensure delivered stock or stock pulled from the storeroom is stored and packed in the correct space in a timely manner.
• Ensure stock on shelves has not reached its sell-by date.
• Maintain the full range of products on the shelves at all times.
• Facilitate stock rotation on a regular FIFO basis.
• Report low stock levels, out-of-stock items, damaged stock, and expired stock to management.
• Assist with stock counting and general stocktaking.
• Adhere to Dis-Chem’s operating standards, store layout, and planograms.
• Ensure boxes are flattened after unpacking stock and taken to the designated area.
• Keep front shop shelves and products neatly presented, visible, correctly labeled, and priced.
• Report all price discrepancies to management.
• Stay informed about current and new products.
• Build, face up, stock, and maintain merchandising displays.
• Maintain daily physical upkeep of the store and merchandise displays, managing your designated stock in the storeroom and on the shop floor.
• Assist with loading and off-loading stock.
• Ensure items without barcodes are clearly marked.
• Assist with back shopping and training of new staff.
• Provide friendly, helpful, and courteous assistance and advice to all customers.
• Follow up on all out-of-stock queries from customers using the out-of-stock list.
• Resolve all customer stock queries effectively.
• Wear the correct uniform and badge at all times.
• Handle merchandise carefully to minimize losses.
• Adhere to Dis-Chem policies, SOPs, and health and safety regulations.