Sales and Customer Service Responsibilities
- Increase customer base by conducting cold calls to new and potential customers, representing the store positively in the marketplace, and making structured calls to existing customers.
- Achieve monthly sales budgets.
- Follow up on orders and quotations to prevent delays.
- Resolve customer queries and issues related to goods.
- Manage sales and administrative functions effectively.
- Handle external sales functions and ensure customer satisfaction.
- Offer advice and alternatives to customers as needed.
- Uphold and promote the company's values and culture.