It Operations Manager - M2

Sandvik; Gauteng; On-site; ZAR 60 000 - 100 000; Full time

Job summary

An established industry player in mining solutions is seeking a seasoned IT Manager to lead strategic planning and IT governance. This role involves managing IT service delivery, ensuring compliance with global standards, and overseeing budgets. You will develop relationships with key stakeholders and lead a talented team to enhance IT operations. The company values diversity and offers opportunities for professional growth in a dynamic international environment. If you have a passion for technology and a commitment to excellence, this role is perfect for you.

Qualifications

• 10 years' experience in IT service delivery and management.
• Experience in managing customer and supplier relations.

Responsibilities

• Develop and manage the Country IT strategic plan.
• Oversee IT compliance and security policies.
• Manage recruitment and development of IT subordinates.

Skills

IT Service Delivery

Project Management

People Management

Budget Management

Customer Focus

Education

Degree in Information Technology

Postgraduate Qualification

Tools

ITIL

Windows Platforms

Job description

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service, and technical solutions for the mining and construction industries.

Applications include rock drilling, rock cutting, loading, hauling, tunnelling, and quarrying.

The focus lies on bringing value to customers through high-performing products that increase productivity and safety, as well as providing services and flexible maintenance programs that extend uptime and cut costs.

The Role

1. Strategic Planning: Participate in contributing to the Global IT Strategy. Develop the Country IT strategic plan, ensuring alignment with the overarching Global IT Strategy. Develop site plans to implement the Country IT strategic plan. Ensure alignment between Sandvik's Global and Business Area's IT standards and strategies with country IT requirements. Communicate the Global IT strategy and Country IT and site strategies to the country business leadership.
2. Information Technology Management: Develop and/or review local IT policies and procedures for Sub-Sahara Africa and ensure alignment with Global policies. Manage and monitor the reliability and performance of the IT systems. Oversee all major business change initiatives pertaining to IT, ensuring alignment with Global initiatives and standards. Accountable for IT demands, authorized IT projects, and enhancements of specific applications/infrastructure. Develop and maintain relationships with Sandvik business stakeholders in Sub-Sahara Africa. Oversee relationships with key IT suppliers, ensuring service level agreements are adhered to and address escalated issues.
3. IT Governance and Security: Monitor and enforce IT compliance from a local perspective, ensuring alignment with Global IT policy and processes. Monitor adherence to IT Security policies. Manage participation in audits and compliance requirements.
4. Effective Budget Management: Determine and compile annual budget forecasts for approval. Monitor and control budgets, produce quarterly reviews, approve expenses, and identify cost-saving initiatives.
5. Effective Subordinate Management: Manage recruitment, performance, development, and relations of subordinates. Implement talent management and succession planning frameworks.

Your Profile

• Degree in Information Technology or equivalent experience. Postgraduate qualification advantageous.
• 10 years' experience in IT service delivery and management, with at least 5 years in management.
• Experience in a global company, managing customer and supplier relations, and IT teams.
• Knowledge of IT business processes, project management skills, customer focus, people management, and budget experience.
• Understanding of infrastructure operations, especially on Windows platforms, and ITIL.

How to Apply

Please apply online through Workday (ESS) or visit the Sandvik website before 14 May. If you do not receive a response within 14 days, your application was unsuccessful. We thank you for your interest.

In line with our EE Plan, HDSA candidates will be given first preference. Candidates must be physically and medically fit for a mining environment, including vaccination requirements. Attach vaccination certificate to your application.

We offer an interesting role in an international environment with opportunities for professional growth. At Sandvik, we value diversity of experience, perspective, and background, which we believe leads to a better environment for our employees, business, and customers.