Account Analyst

Capitec; Cape Town; On-site; ZAR 30 000 - 60 000; Full time

Job summary

Join a forward-thinking company that values energetic and self-motivated individuals passionate about service in the banking industry. This role involves supporting portfolio maintenance and providing exceptional customer service while identifying cross-selling opportunities. With a focus on business banking, you will monitor loan facilities and ensure compliance with banking practices. If you have a strong background in banking and a commitment to client relationships, this opportunity offers a chance to make a significant impact in a dynamic environment.

Qualifications

• 5+ years of experience, with 1 year in Business Banking.
• Experience in preparing and motivating credit applications.

Responsibilities

• Support day-to-day running and maintenance of portfolios.
• Provide a contact point for customer service queries and administration assistance.

Skills

Communication Skills

Negotiation Skills

Problem Solving Skills

Analytical Skills

Planning, Organizing, and Coordination Skills

Education

Diploma in Commerce or Banking

Bachelor's Degree in Banking or Commerce

Job description

Apply By

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!
2. Once you have completed the above, finalize your application by clicking apply below

Purpose Statement

To support the day-to-day running and maintenance of portfolios by providing a central office-bound contact point for customer service queries/requests, administration assistance, and adding value to clients through the identification of cross-selling opportunities. Monitor all loan facilities in the portfolio daily against set parameters/conditions.

Experience

Minimum:

• At least 5 years, of which 1 year should have been spent in the Business Banking environment.
• Experience in preparing and motivating credit applications is essential.

Qualifications (Minimum)

• Diploma in Commerce or Banking.

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Banking or Commerce.

Knowledge

Minimum:

• The features, benefits, and value propositions of respective company product/service offerings.
• General banking practices and procedures.
• Understanding of how Business Banking operates, including business and industry risks and financial requirements.
• Credit principles and practices, including credit applications, securities, and balance sheet requirements.
• The Financial Intelligence Centre Act (FICA).
• Administration processes for Business Banking transactions.
• Client relationship management and service principles.

Ideal:

• Knowledge of competitor product offerings, channels, operational and marketing tactics.
• Familiarity with Capitec/Business Bank systems and processes.

Skills

• Communication Skills
• Negotiation Skills
• Problem Solving Skills
• Analytical Skills
• Planning, Organizing, and Coordination Skills

Conditions of Employment

• Clear criminal and credit record.

Capitec is committed to diversity, and where feasible, all appointments will support the achievement of our employment equity goals.