Administration Supervisor (40hr) - Foschini - Highveld Mall

TFG (The Foschini Group); Durban; On-site; ZAR 20 000 - 40 000; Full time

Job summary

Join a dynamic retail environment where you can thrive in a fast-paced setting! This role involves assisting the Store Manager with stock management and administration while ensuring compliance with procedures. You'll engage with customers, promote loyalty programs, and contribute to a positive shopping experience. If you have a passion for fashion and excellent customer service skills, this opportunity offers a chance to grow in a renowned retail brand that values innovation and teamwork. Be part of a team that inspires customers and creates memorable shopping experiences.

Qualifications

• Minimum of 3 years retail or admin experience required.
• Grade 12 qualification is essential.

Responsibilities

• Assist Store Manager with stock take and store administration.
• Monitor stock movement and implement risk management procedures.
• Ensure compliance with administration and reporting procedures.

Skills

Interest in fashion

Good administrative ability

Passion for customer service

Computer literate

Ability to work under pressure

Professional communication skills

Ability to plan and organize

Independent operator

Education

Grade 12 qualification

Job description

Job Description

Responsibilities:

• Assist the Store Manager with stock take and store administration.
• Monitor and analyze stock movement within the store.
• Implement risk management procedures to mitigate stock losses and shrinkage.
• Ensure compliance with all administration, systems, and reporting procedures.
• Extract store reports to analyze store turnover and stock performance.
• Understand and present information to the Store Manager.
• Organize and maintain in-store filing systems.
• Monitor and control cash or transactional activities to ensure processes are followed.
• Uphold in-store safety and security procedures.
• Process customer transactions via active retail system (POS).
• Identify customer needs through professional engagement and communication.
• Establish customer loyalty by promoting cash reward programs.
• Take initiative to improve customer experience and satisfaction.
• Adhere to visual merchandising principles and follow housekeeping procedures.
• Continuously seek opportunities to develop selling skills and product knowledge.
• Work within a team to meet sales targets and implement store objectives.
• Remain updated with the latest fashion trends.

Qualifications:

• Grade 12 qualification.
• Minimum of 3 years retail or admin experience.

Skills:

• Interest in fashion.
• Good administrative ability.
• Passion for excellent customer service and a sales environment.
• Computer literate.
• Ability to work under pressure.
• Availability to work shifts.
• Professional communication skills.
• Ability to plan and organize.
• Independent operator.

Behaviours for success:

• Take on new opportunities and challenges with urgency, energy, and enthusiasm.
• Build formal and informal relationship networks inside and outside the organization.
• Build strong customer relationships and deliver customer-centric solutions.
• Make timely decisions to advance organizational goals.
• Adopt innovations in digital and technological applications.
• Create a motivating environment for team members.
• Use feedback and reflection to improve personal strengths and address weaknesses.
• Excellent verbal and written communication skills.
• Strong organizational and planning skills.
• Ability to multitask in a fast-paced environment.
• Work independently and take initiative.
• High attention to detail.

Note: Preference will be given to candidates from designated groups as per the Employment Equity Act.

About Us

TFG is a diversified retail portfolio of 34 brands that inspire customers to live their best lives. We aim to create remarkable omnichannel experiences and provide growth opportunities for our team members. Join us to make a meaningful industry impact.

About The Team

Foschini is renowned for its fashionable, contemporary clothing and accessories, offering value in smart, casual, denim, leisurewear, and more.