Wellness Officer - KZN & EC

Fidelity Services Group; Durban; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading company in Integrated Risk and Security Solutions is seeking a Wellness Officer to enhance employee mental health and well-being. The role involves providing counselling, facilitating workshops, and promoting wellness initiatives within the organization. Ideal candidates will have a degree in social work and strong communication skills. This position offers excellent growth opportunities and the chance to make a significant impact on employee wellness.

Qualifications

• Previous experience providing counselling and support services in a mental health or wellness setting.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Provide counselling and emotional support to employees.
• Facilitate workshops to address health challenges and build coping mechanisms.
• Promote wellness awareness through internal communication.

Skills

Interpersonal Skills

Communication Skills

Problem Solving

Education

Degree in Social Work

Job description

REGIONAL FIDELITY CARES AND WELLNESS CHAMPION

Vacancy: Wellness Officer

Reporting to: Corporate Wellness Manager

Location: KwaZulu Natal & Eastern Cape

Main Job Purpose

The Wellness Officer Social Worker will be responsible for supporting the mental and emotional well-being of individuals within the organization. They will provide counselling, emotional support, and resources to help employees manage stress, improve coping skills, and enhance overall wellness.

Minimum Requirements

• A degree in social work or a related field.
• Licensed or eligible for licensure as a social worker in the state of employment.
• Previous experience providing counselling and support services in a mental health or wellness setting.
• Strong interpersonal and communication skills.
• Ability to work effectively with individuals from diverse backgrounds and experiences.
• Familiarity with mental health resources and support services in the community.
• Ability to maintain confidentiality and professionalism in all interactions with employees.
• Commitment to promoting mental health and wellness in the workplace.

Job Objectives

• Facilitate provision of critical financial and non-financial support to Fidelity Services Group employees facing injuries, emergencies, and hardships.
• Educate or facilitate quarterly workshops to address health challenges, reduce stress, address anxiety, depression, and build resilience and coping mechanisms.
• Promote wellness awareness through internal communication (email, posters, FESS, EVP Team Sessions).
• Provide or facilitate counselling services for employees and their immediate families.
• Promote EAP awareness through internal communication (email, posters, FESS, EVP Team Sessions).
• Provide Mental Health First Aid Training and facilitate, schedule, or train employees as Mental Health First Aid Trainers.
• Provide emotional and practical support to employees affected by the death of a co-worker.
• Collaborate with HR and COIDA department managers to identify affected employees and create regional WhatsApp groups for quick communication.
• Schedule bereavement support and counselling sessions within one week of incidents, facilitated by grief counsellors.
• Report back to the National Wellness Manager within 24 hours.
• Create peer support groups within teams to foster empathy and shared healing.
• Facilitate quarterly on-site health screenings and ongoing workshops on physical wellness.
• Promote physical wellness through internal communication focusing on blood pressure, glucose levels, BMI, etc.
• Facilitate financial literacy workshops on budgeting, savings, and debt management, and promote these through internal communication.
• Coordinate pre-retirement planning sessions with financial advisors for employees aged 50-60, maintaining records and reporting monthly.
• Facilitate team-building activities and skills development programs to enhance job-related skills and career growth.
• Organize Wellness Days to educate employees about wellness.

Other Personality Attributes

• Energetic self-starter.
• Hands-on approach.
• Commercially and financially focused.
• Entrepreneurial streak.
• Cohesive and systemic thinker.
• Attention to detail and accuracy.
• Demanding and strong manager with high standards and proven leadership qualities.
• Creative problem solver.
• Confident communicator, strong in verbal and written communication.
• Ability to influence upwards and downwards.
• Ability to effectively partner with cross-functional departments and stakeholders.
• Team player with resilient character.

This role offers an excellent growth opportunity within Southern Africa’s fastest-growing and largest Integrated Risk and Security Solutions Provider. Successful candidates will be eligible for development programs and exposure to various business areas.

We reserve the right not to appoint to any advertised position. Preference will be given to existing employees and candidates selected purely on merit. We encourage and support Historically Disadvantaged and Disabled Candidates to apply.

If you do not hear from us within 10 working days after the closing date, please consider your application unsuccessful.