Senior Store Manager

Pedros; Cape Town; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player in the food service sector is seeking a dynamic restaurant manager to oversee operations at their Cape Town location. This role involves ensuring quality standards, managing staff, and driving profitability while maintaining high customer service levels. The ideal candidate will have a strong background in fast-food service, excellent management skills, and a passion for delivering exceptional dining experiences. Join a forward-thinking team where your leadership will make a tangible impact on the restaurant's success.

Qualifications

• Minimum 3 years related experience required.
• Strong management and organizational skills are essential.

Responsibilities

• Overseeing the overall operation of the restaurant/take-away.
• Managing stock control, purchasing, and orders.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service

Verbal communication skills

Problem-solving skills

Tools

GAAP

MICROS

Job description

DUTIES AND RESPONSIBILITIES:

1. Overseeing the overall operation of the restaurant / take-away.
2. Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained.
3. Overseeing and managing stock control, purchasing, and orders.
4. Dealing with customer complaints and maintaining customer service levels of the restaurant / take-away.
5. Maximising profitability and meeting sales and GP% targets, including motivating staff.
6. Managing staff including discipline and work rosters.
7. Working within a team and driving the restaurant / take-away forward.
8. Ensuring compliance with health and safety regulations.

Requirements:

1. Restaurant and Fast-Food Service experience.
2. Minimum 3 years related experience required.
3. GAAP / MICROS experience and knowledge.
4. Management skills.
5. Organizational skills.
6. Customer Service and good verbal communication skills.
7. Problem-solving skills.

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