Bar Supervisor

Crew Life at Sea; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

Join a vibrant team as a Bar Supervisor on a cruise ship, where you'll lead a dedicated group of bartenders in delivering top-notch service. This role involves overseeing daily bar operations, training staff, and ensuring a positive environment while adhering to safety standards. If you're passionate about hospitality, possess strong leadership skills, and enjoy working in a multicultural setting, this is the perfect opportunity to embark on an exciting career journey while traveling to amazing destinations. Apply now to be part of a dynamic team and create unforgettable experiences for guests!

Qualifications

• Previous supervisory experience in hospitality, preferably in bars or lounges.
• Strong leadership, communication, and customer service skills are essential.

Responsibilities

• Oversee daily operations of bars and lounges, ensuring cleanliness and organization.
• Train and motivate bartenders to deliver exceptional service to guests.

Skills

Leadership Skills

Communication Skills

Customer Service

Mixology

Problem-Solving

Flexibility

Education

Experience in Hospitality

Valid Passport/Work Permit

Job description

- Oversee the daily operations of all bars and lounges on the ship, ensuring that they are well-stocked, clean, and organized

- Train, supervise, and motivate a team of bartenders to deliver exceptional service to our guests

- Create and maintain a positive work environment, promoting teamwork and a strong work ethic

- Monitor inventory levels and place orders for supplies as needed

- Ensure compliance with all company policies and procedures, as well as local laws and regulations

- Handle guest complaints and resolve any issues in a timely and professional manner

- Collaborate with other departments, such as Food and Beverage and Entertainment, to plan and execute special events and promotions

- Maintain accurate records of sales, inventory, and staff schedules

- Conduct regular performance evaluations and provide feedback and coaching to team members

- Adhere to all safety and hygiene standards, and ensure that all team members do the same

Qualifications:

- Previous experience in a supervisory role in the hospitality industry, preferably in a bar or lounge setting

- Strong leadership and communication skills

- Excellent customer service skills and a friendly, outgoing personality

- Knowledge of different types of alcoholic and non-alcoholic beverages, as well as mixology and bartending techniques

- Ability to work in a fast-paced and dynamic environment

- Flexibility to work long hours, including evenings, weekends, and holidays

- Fluent in English, both written and verbal

- Must be at least 21 years of age and hold a valid passport and/or work permit

If you are passionate about the hospitality industry, have a strong work ethic, and enjoy working in a multicultural environment, we would love to hear from you. As a Bar Supervisor you will have the opportunity to work with a talented and diverse team, gain valuable experience, and travel to amazing destinations. Apply now and embark on an exciting career journey with us!