Ecommerce Account Manager

V8 Media Johannesburg, Gauteng, South Africa

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Are You Ready to Drive Ecommerce Success?

At V8 Media, we're not just another agency—we're a powerhouse of innovation, dedicated to propelling online businesses to new heights.

Our mission?

To empower ecommerce brands to maximize their sales and achieve sustainable growth through strategic multichannel optimization.

If you're a results-driven ecommerce professional with a passion for driving success, we want you to join our dynamic team as an Ecommerce Account Manager.

What You'll Do:

As an Ecommerce Account Manager at V8 Media, you'll take full ownership of client accounts, steering them toward success with a hands-on approach. This role is dynamic and multifaceted—here's what you'll be responsible for:

1. Communications: Act as the key liaison for clients, delivering clear, proactive, and professional updates to build trust and alignment.
2. Paid Campaigns: Take charge of the entire paid advertising lifecycle to maximize client visibility and ROI.
3. Research Competitors: Analyze competitor strategies, ad creatives, and performance to identify opportunities and stay ahead of the curve.
4. Set Up Marketing Platform Assets: Configure and optimize platform tools (e.g., Meta Ads Manager, Google Ads) by creating pixel integrations, audience segments, and product catalogs.
5. Set Up Campaigns and Ads: Design, build, and launch high-performing campaigns and ad sets tailored to client goals, from awareness to conversion.
6. Monitor and Optimize: Track campaign performance in real-time, tweaking budgets, bids, targeting, and creatives to boost conversions and efficiency.
7. Client Billing: Oversee invoicing, budgeting, and financial tracking with accuracy and transparency to keep accounts running smoothly.
8. Reporting: Provide in-depth performance reports, leveraging ecommerce metrics (e.g., ROAS, CTR, AOV) to showcase results and guide strategic decisions.
9. Portfolio Management: Juggle a diverse portfolio of ecommerce accounts across platforms and marketplaces, ensuring seamless operations and consistent growth.
10. Revenue Growth: Drive sales performance by optimizing conversion rates, identifying upsell opportunities, and implementing data-driven tactics.
11. Strategic Planning: Craft and execute growth strategies—think product launches, seasonal promotions, and market expansions—customized to each client's vision.

You'll work with leading ecommerce platforms and marketplace integrations, bringing your expertise to a fast-paced, results-oriented environment.

Who You Are: The Ideal Candidate

We're looking for a proactive, analytical, and client-focused individual who's ready to make an impact. Here's what we're seeking:

1. Experience: 2-4 years of hands-on experience managing ecommerce accounts or online retail operations.
2. Skills: Strong command of ecommerce platforms (e.g., Shopify, WooCommerce, Google Ads) and marketplace integrations (e.g., Amazon, Takealot).
3. Expertise: In digital marketing, with a focus on paid advertising—including Meta Ad campaign management, competitor research, and ad setup.
4. Analytics: Proficient in data analysis and performance reporting, using tools like Google Analytics, Meta Business Suite, or similar to track ecommerce KPIs.
5. Communication: Exceptional interpersonal skills, excelling in client relationship management and collaboration with internal teams.
6. Mindset: A detail-oriented strategist who thrives on solving problems and driving tangible growth for online businesses.

Why Join V8 Media?

At V8 Media, you'll be part of a forward-thinking team that values creativity, results, and innovation.

We offer:

1. A chance to work with cutting-edge ecommerce tools and advertising platforms.
2. Opportunities to shape client success and see the direct impact of your work.
3. A collaborative, supportive environment where your ideas are valued and encouraged.

Salary Range

This position falls into a R17,000 to R22,000 CTC (Cost To Company) depending on skills and experience of the candidate.

Ready to Take the Next Step?

If you're passionate about ecommerce, love crafting winning ad campaigns, and are ready to drive growth for online businesses, we'd love to hear from you!

Seniority level: Mid-Senior level

Employment type: Contract

Job function: Sales and Business Development

Industries: Advertising Services