Digital Marketing Delivery Executive

RGH-Global Ltd; East London; On-site; ZAR 400 000 - 500 000; Full time

Job summary

An established industry player in the digital marketing sector is seeking a motivated Digital Marketing Delivery Executive. In this dynamic role, you will be the key contact for client campaign deliveries, ensuring accuracy and success in campaign launches. You will work closely with a talented team, facilitating a smooth transition from business development to client success. If you are detail-oriented and passionate about digital marketing, this is an exciting opportunity to make a significant impact in a vibrant environment. Join us and help shape the future of digital marketing campaigns!

Qualifications

• Proven experience in digital marketing and client management.
• Strong attention to detail and ability to manage multiple tasks.

Responsibilities

• Manage administrative tasks for new campaigns and ensure successful launches.
• Maintain compliance in CRM systems and meet delivery team SLAs.

Skills

Digital Marketing

Client Management

Attention to Detail

CRM Systems

Communication

Tools

Hubspot

Job description

Exciting Opportunity in Digital Marketing: Digital Marketing Delivery Executive

We are seeking on behalf of our client, a technology company in the digital marketing space, a motivated and detail-oriented Digital Marketing Delivery Executive to join their vibrant delivery team in London. Reporting to the Senior Delivery Manager, you will be the primary contact for all new and existing client campaign deliveries.

Role Overview:

As a Digital Marketing Delivery Executive, you will be instrumental in ensuring the accuracy and success of campaign launches, driving revenue for the company. You will facilitate a seamless transition from business development to client success, ensuring all campaigns meet the agreed specifications and deliver an exceptional user experience.

Key Responsibilities:

1. Conduct initial checks and manage administrative tasks for new campaigns.
2. Set up overlays according to our standards and ensure the correct tracking links are in place to generate revenue.
3. Respond promptly and accurately to support emails.
4. Transition campaigns to the Delivery Manager for final setup, ensuring they can complete their tasks efficiently.
5. Maintain excellence and compliance in the use of CRM systems (currently Hubspot) for campaign briefs and onboarding.
6. Meet the SLAs set for the delivery team.

Key Accountabilities:

1. Ensure all campaigns go live successfully, reducing churn rates.
2. Maintain a manageable level of open enquiries in the support inbox daily.
3. Verify that campaigns are tracking revenue within the first 24 hours, investigating and escalating issues as needed.

This role offers an exciting opportunity to be at the forefront of digital marketing, working with a talented team to deliver impactful campaigns. If you are proactive, detail-oriented, and passionate about digital marketing, we would love to hear from you!