Marketing Administrator

BankservAfrica; City of Johannesburg Metropolitan Municipality; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a dedicated administrative professional to support their marketing team. This role involves managing stakeholder engagement, ensuring compliance with governance policies, and providing seamless administrative support to the Head of Marketing. You'll coordinate events, handle correspondence, and maintain comprehensive filing systems, all while identifying opportunities for continuous improvement. If you're passionate about delivering high-quality support in a dynamic environment, this is the perfect opportunity for you.

Qualifications

• 5+ years of experience in senior secretarial or administrative management.
• Proficiency in MS Office and experience in compliance and risk management.

Responsibilities

• Provide administrative support to the Head of Marketing and manage stakeholder engagement.
• Ensure compliance with internal governance and manage marketing department's calendar.

Skills

Stakeholder Engagement

Administration

Compliance and Risk Management

Event Coordination

Document Management

Education

Matric

Relevant tertiary qualification

Tools

MS Office Suite

SharePoint

Job description

Description

BankservAfrica is part of the South African National Payments System and is a trusted partner of the financial industry, including banking institutions. Employees are expected to adhere to high standards of honesty and transparency in their duties.

Purpose

As a key member of the marketing team, the main purpose is to provide professional administrative support to the Head of Marketing and the Marketing Department, ensuring a seamless experience for internal and external stakeholders in line with our strategic goals, brand values, and marketing principles.

Stakeholders

You will engage with:

• Senior Management
• Board of Directors
• Regulatory bodies
• Direct reports to Manager: Events, Operations, and Internal Stakeholders
• Vendors / Suppliers
• Internal Teams
• External customers / stakeholders

Key Responsibilities

• Stakeholder Engagement
• Administration
• Compliance and Risk Management
• Specific Tasks
• People: Skills sharing, transfer, and support

Administration

• Ensure all administration complies with internal governance and policies.
• Manage and organize administrative processes aligned with marketing requirements.
• Understand and coordinate the marketing department's calendar and stakeholders.
• Manage credit card, invoice, Purchase Order processing, agreements, SLAs, quotes, and vendor sourcing.
• Upload documents to relevant databases and platforms.
• Assist with events, coordinate with third-party suppliers, and manage promotional items and stock.
• Manage the BankservAfrica Guide to Payments book, including invoicing, reordering, and royalty payments.
• Handle golf booking requests and monitor membership usage against vouchers.

Continuous Improvement Initiatives

• Identify opportunities for improvement and innovation.
• Deliver client or company projects aligned with standards and with manager approval.

Specific Tasks

• Support management by handling correspondence, drafting documents, and analyzing information.
• Plan and schedule meetings and conferences.
• Perform personal assistant duties for the Head of Marketing.
• Manage and schedule marketing team meetings.
• Maintain a comprehensive filing and retrieval system, including SharePoint and physical files.
• Produce accurate minutes and track action items.

Qualifications / Knowledge

• Matric
• Relevant tertiary qualification
• Proficiency in MS Office Suite

Experience

• Minimum 5 years of senior secretarial/PA and administrative management experience
• Experience in marketing, communications, payments, or financial services is advantageous