Operational Team Leader

Minimum Requirements (Experience & Qualifications):

• Grade 12 or equivalent at NQF level 4 (essential)
• Diploma in supply chain management / transportation / safety management or equivalent at NQF level 5 (essential)
• Code B Driver’s License (essential) + Own Reliable Vehicle
• At least 3 years working experience in an operations environment (essential). One year experience in supervisory capacity (desirable).
• Ability to work flexible hours.

Required Knowledge:

• Business operations
• Rules and regulations of the road
• Company SOPs
• Client service level agreements
• Leadership and management principles
• Microsoft Office
• Project management
• Workforce scheduling and rostering
• Motorbike driving knowledge
• Performance management and improvement
• Cross-cultural communication
• Legislative requirements

Required Skills:

• Planning and organizing
• Problem Solving
• Analytical Ability – Identifying trends and reviewing related information to develop and evaluate options and implement solutions
• Time management
• Project management
• Leadership
• Excellent communication ability that can be applied to all levels and cross-culturally (written and verbal)
• Diversity management & inclusion
• Strong professional communicator
• Resourceful
• Self-motivated
• Ability to foster and maintain relationships
• Positive and service-oriented attitude
• Ability to thrive in a fast-paced and high-pressured environment
• Ability to deliver on a task independently
• Resilient
• Strong follow through
• Emotionally intelligent

Team player - ready and willing to assist fellow team members where needed.