Unified Communications

New Beginnings Recruitment; Pretoria; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading company is seeking a Unified Comms Specialist to enhance enterprise communication channels, including voice, video, and messaging. The role involves deploying and configuring systems, monitoring health, and troubleshooting issues. Ideal candidates will have significant experience in ICT solutions and a strong background in IP Telephony.

Qualifications

• 6-7 years’ experience in ICT solutions, specifically Unified Communications.
• Advanced experience with design and support of IP Telephony environment.

Responsibilities

• Deploy and configure unified communication systems and tools.
• Monitor and maintain the health of communication systems.
• Troubleshoot and resolve issues related to voice, video, and messaging systems.

Skills

Troubleshooting

Collaboration

Monitoring

Education

Diploma / Degree in IT related field

CCNP Voice Certification

Tools

IP Telephony

Voice Gateways

Unified Messaging

Job description

The services of a Unified Comms Specialist are required to provide and combine multiple enterprise communication channels asuch as voice, video, messaging and content sharing.

Responsibilities

• Deploy and configure unified communication systems and tools.
• Monitor and maintain the health of communication systems.
• Troubleshoot and resolve issues related to voice, video, and messaging systems.
• Collaborate with other IT teams to integrate communication systems with existing infrastructure.

Requirements

Required Qualification :

• Diploma / Degree in IT related field (Computer Science, Information Technology / Engineering, BCom etc).
• Certification : CCNP Voice or equivalent

Experience :

• 6-7 years’ experience in the provision of ICT solutions, specifically within Unified Communications (Voice, Video and PBX) environment.
• Advanced experience with design, implementation, and support of a IP Telephony environment to include Communications Manager, Voice Gateways, Voice Mail, Unified Messaging, and Contact Centre.
• Expert knowledge of basic networking concepts such as Quality of Service (QoS), virtual LANS (VLANs), static routes, IP subnetting, etc.