Team Assistant

Airbus; Randburg; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading company in the aerospace sector is seeking an Administrative and Operational Support professional to assist the Customer Support Africa team. This role involves managing schedules, facilitating communication, and organizing events. The ideal candidate will have strong organizational skills and the ability to handle multiple tasks efficiently. Join a diverse team committed to fostering an inclusive working environment.

Qualifications

• Experience in administrative support roles.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Support Customer Support Africa team with administrative tasks.
• Facilitate communication across departments.
• Plan and coordinate events and trainings.

Skills

Communication

Organizational Skills

Document Preparation

Calendar Management

Job description

Job Description:

Administrative and Operational Support

• Support the Customer Support Africa team with calendar management, document preparation, scheduling, and correspondence.
• Maintain updated records and support documentation related to Health & Safety, Visitor management and auditable Quality procedures.
• Help coordinate travel for the team, including visa management.
• Process invoices and expenses related to travel, events, training, and supplies.
• Provide backup administrative support to other teams as needed during peak operations or abnormal events.
  
  

Internal and External Communication

• Facilitate smooth communication within the Customer Support Africa team and across all relevant transversal departments such as Security, HR, Finance and Facility Management.
• Prepare and distribute team updates on Airbus internal events and briefings, as well as relevant intelligence information regarding our Customer Support Africa mission.
• Liaise with external customers and partners for relevant aspects, e.g. in the domain of event or training organization.
• Support professional communication to internal and external stakeholders regarding the Customer Support Africa mission in close coordination with the Communications department.
  
  

Event Organization and Special Projects

• Plan, coordinate and execute trainings and seminars for Customers and external partners, including logistics, materials, agendas, and attendance tracking.
• Organize team meetings, recognition events, and feedback sessions to support staff engagement and continuous improvement.
• Assist with onboarding sessions and relevant team workshops, e.g. linked to Health & Safety or Ethics & Compliance.
• Assist in coordinating special projects such as customer satisfaction improvement programs, complaint resolution programs, or digitization initiatives.
  
  

Performance Dashboard Management

• Support the creation and maintenance of performance dashboards that track KPIs linked to internal and customer actions, incl. upskilling plans in the context of the Customer Support Africa mission.
• Compile and present data from relevant systems to support decision-making and operational reporting.
• Assist in developing regular performance and mission reports, including but not limited to the Monthly Business Review.
  
  

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Southern Africa (Pty) Limited

Employment Type:

Permanent

Experience Level:

Professional

Job Family:

Support to Management

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail] .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.