Medical Receptionist (Ophthalmology) - Johannesburg

iMedrecruit; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A prominent ophthalmology practice in Johannesburg Central is looking for a Medical Receptionist to manage patient interactions, coordinate theatre activities, and ensure smooth administrative operations. The ideal candidate will have a Matric Certificate and at least three years of experience in a medical surgical environment. Strong communication and computer skills are essential for this role, which requires managing appointments and liaising with patients and hospital staff. This position offers a dynamic work environment with a focus on patient care and operational efficiency.

Qualifications

• At least 3 years' experience in a medical surgical practice is essential.
• Medical billing experience is essential.

Responsibilities

• Assist with queries and communication from patients.
• Prepare theatre lists and coordinate arrangements.
• Manage patient diary, appointments, and registrations.

Skills

Interpersonal Skills

Professional Communication

Computer Literacy

Education

Matric Certificate

Tools

GoodX

MS Word

Excel

Job description

Medical Receptionist (Ophthalmology), Johannesburg Central

Our client, an Ophthalmologist based in Johannesburg Central, is seeking to recruit a medical receptionist with experience in theatre coordination to join their practice.

Duties & Responsibilities:

• Assist with queries and communication from patients contacting the practice (Telephonic & Email)
• Assist with follow up of patients in between appointments
• Managing the patient diary, appointments, admissions and registrations
• Prepare theatre lists, coordinate all theatre arrangements and authorisations for procedures
• Be the clinical liaison between Dr and hospital staff
• Make follow up calls to patients before and after surgery or procedures
• Order and maintain stock and equipment requirements
• Confirm authorisations, benefits and limits
• Creating of invoices, cost estimates and accepting payments
• Liaise with medical billing company (debt collection will be outsourced)
• General administrative tasks
• Oversee accurate transfer of information to patient electronic files and ensure that all patient records are complete
• Ensure practice policies and best practices are up to industry standards and government regulations.

Qualifications & Requirements:

• Matric Certificate
• At least 3 years' experience in a medical surgical practice is essential
• Medical billing experience is essential
• GoodX experience is essential with good understanding of reporting
• Computer literate (MS Word, Excel, Emails etc.)
• General clinical and ophthalmology experience is beneficial

Skills & Attributes:

• Strong interpersonal skills
• Professional communication skills (verbal & written)
• Ability to work under pressure
• Computer literacy
• Well-presented and professional

Working hours:

• Monday to Friday, 08h00 - 17h00
• Overtime as and when required

Appointment:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.