Executive Support Partner

FYXER People; Johannesburg; Remote; ZAR 200 000 - 300 000; Full time

Job summary

FYXER People is seeking an Executive Support Associate to provide strategic support and operational enablement. The role emphasizes problem-solving, tech integration, and client management, ideal for proactive individuals with a strong background in executive assistance or operations.

Benefits

Collaborative Team Environment

Autonomy in Role

Growth Opportunities

Qualifications

• Highly proficient in tech and AI, motivated by their potential.
• Exceptional problem-solving abilities, quick to assess and execute.

Responsibilities

• Rapidly identify, analyze, and resolve complex challenges.
• Leverage technology and AI to enhance productivity.
• Manage client relationships aligning solutions with outcomes.

Skills

Problem-Solving

Tech-Savviness

Proactive Mindset

Emotional Intelligence

Job description

About FYXER

At FYXER, we redefine executive and business support through exceptional problem-solving, proactive execution, and advanced integration of technology and AI. We partner with purpose-led leaders who value strategic partners capable of swiftly turning complexity into clarity and challenges into opportunities.

About FYXER

At FYXER, we redefine executive and business support through exceptional problem-solving, proactive execution, and advanced integration of technology and AI. We partner with purpose-led leaders who value strategic partners capable of swiftly turning complexity into clarity and challenges into opportunities.

We're currently trialling the title Executive Support Associate to see what resonates — but the label might evolve. What matters most is the work itself and how you deliver it. We previously explored the title Executive Growth Partner, which attracted some brilliant candidates, though many came from sales or business development backgrounds, which isn't quite the focus here. This role is less about commercial growth and more about operational enablement, strategic support, and being a high-trust partner to the founders on the ground.

As an Executive Support Associate, your key strengths include your proactive mindset, tech-savviness, and practical approach to getting things done. You naturally lean on tools, including AI, as an extension of how you think, organise, and execute. Whether your background is in Executive Assistance, Operations, Customer Success, or as a Chief of Staff, you spot problems early, solve them efficiently, and keep things moving with minimal fuss.

Join a culture prioritising practical innovation, results-driven execution, and seamless integration of human intuition with tech and AI efficiency.

The Role

Core Responsibilities

Exceptional Problem-Solver:

• Rapidly identify, analyse, and resolve complex challenges with clarity and precision
• Implement efficient solutions delivering immediate, measurable outcomes
• Navigate ambiguity confidently, independently filling gaps and creating actionable strategies.
  
  
  

Tech and AI-Driven Enabler:

• Leverage technology and AI to significantly enhance productivity and operational effectiveness
• Continuously evaluate and refine tech and AI systems for optimal performance and scalability
• Easily communicate technical complexities through practical insights and actionable strategies.
  
  
  

Customer Success Expert:

• Strategically manage client relationships by aligning solutions with clear, measurable client outcomes
• Navigate stakeholder interactions pragmatically, ensuring effective communication and engagement.
  
  
  

Versatile and Operationally Skilled:

• Expertly manage multiple business functions such as Finance, HR, Operations, Executive Assistance, Project and Event Management
• Deliver consistent, high-quality outcomes across diverse business operations
  
  
  

Requirements

Who You Are

• Naturally proactive, driven by delivering efficient solutions
• Highly proficient in tech and AI, motivated by their potential to streamline processes and accelerate outcomes
• Exceptional problem-solving abilities, quick to assess, strategise, and execute
• Emotionally intelligent, adept at interpreting complex scenarios and adapting your approach effectively
• Commercially astute, with a business-owner mindset—balancing results, efficiency, cost-effectiveness, and exceptional client experiences
  
  
  

Benefits

Why Join FYXER?

• Collaborate with a high-performing team dedicated to excellence and impactful outcomes
• Work closely with progressive leaders who value your strategic insight and technical expertise
• Accelerate your growth through authentic challenges, practical problem-solving, and meaningful feedback
• Enjoy genuine autonomy within a supportive community focused on collective success.
  
  

Final Thoughts

If you're a proactive, solution-oriented professional thriving at the intersection of strategic execution, technological innovation, and exceptional client management, FYXER offers a role perfectly suited to your strengths. Join us in transforming executive and business support through clarity, innovation, and impactful partnerships.

Time Zone Requirements

• Flexibility to work remotely in a similar time zone to the UK (GMT +/- 2 hours)
  
  
  

Working Hour Requirements

• We're looking for individuals who have the flexibility to commit to a minimum of 100 hours/month
• This is a fractional, contract-based role, meaning work is assigned on a client-by-client basis, depending on need and availability. This setup offers flexibility and variety, working with different clients across industries, and it's best suited to professionals who are comfortable with a non-fixed schedule and can adapt to changing workloads
  
  

Diversity & Inclusion

FYXER recognises the benefits of a diverse workforce and strives to be an inclusive organisation. We are committed to treating everyone with dignity and respect regardless of race, culture, gender, disability, age, sexual orientation, religion or belief and we promote diversity of thought. We would appreciate your help to enable us to measure the diversity within our recruitment process. Completing this form is voluntary and the information provided will remain anonymous. Please submit your information here.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  IT Services and IT Consulting

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