Service Technician

Konecranes; KwaZulu-Natal; On-site; ZAR 240 000 - 360 000; Full time

Job summary

A leading company in material handling solutions is seeking a Service Technician for its Ports Solutions division in Pinetown. The role involves executing inspections, repairs, and installations on harbor cranes. Candidates should have relevant qualifications, experience, and a customer-focused approach. Competitive benefits are offered, including medical aid and pension.

Benefits

Competitive remuneration

Medical aid

Pension

Life assurance

Qualifications

• 3-5 years of experience in a similar environment.
• Ability to read blueprints, schematics, and technical data.

Responsibilities

• Installing, inspecting, repairing, and servicing harbor cranes.
• Maintaining accurate service records and generating sales leads.
• Participating in health and safety programs and assessments.

Skills

Customer-focused

Proactive decision-making

Team spirit

Self-motivation

Education

Grade 12 (NQF level 4)

Related trade qualification

Tools

MS Office

Hand tools

Trade tools

Job description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name.

Everything we do, we do with passion and drive.

We believe diversity drives business success and is the foundation for our growth.

We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves.

This is what makes Konecranes a unique place to work.

Why work at Konecranes?

What makes us special?

We don't just lift things, we lift entire businesses

We pride ourselves on having a broad portfolio of customers across industries such as Container Handling, Automotive, Aerospace, Construction, Rail, Ports, Power, Waste to Energy, Mining, and Manufacturing.

As a global company with 16, employees at locations in 50 countries, we have been dedicated for over 80 years to improving business efficiency and performance.

Joining Konecranes offers a strong sense of commitment, camaraderie, and opportunities for professional growth, rooted in responsible performance and sustainable growth.

About Ports Solutions

This division provides service solutions and maintenance for all crane brands, port equipment, and machine tools, including repair, maintenance, refurbishment, modernization, installation, testing, and certification of harbor cranes and hoists.

We are the original service provider for both Konecranes and Demag equipment.

Current Opportunity : Service Technician – Pinetown

Based in our Ports Solutions division, the Service Technician will execute inspections, repairs, modernizations, and installations on harbor cranes and related equipment, excluding those requiring compliance inspection by an accredited person.

Responsibilities include :

Installing, inspecting, repairing, servicing, and upgrading equipment as instructed.

Performing scheduled maintenance to ensure reliable operation.

Maintaining accurate service records for performance monitoring.

Acting as the primary contact with customers, reporting faults, and making recommendations.

Generating sales leads and providing quotes through daily interactions.

Ensuring timely and accurate documentation of reports, timesheets, and orders.

Communicating equipment issues or potential improvements promptly.

Maintaining safety files and complying with safety procedures and regulations.

Participating in health and safety programs and assessments.

Supporting quality system procedures and internal audits.

Reporting hazards, incidents, and injuries as per legislation and company policy.

Executing functions within delegated authority and performing other tasks as assigned.

Candidate Requirements :

Qualifications :

Grade 12 (NQF level 4) or related trade qualification

Valid driver's license

Skills & Knowledge :

3-5 years of experience in a similar environment

Ability to read blueprints, schematics, and technical data

Experience with hand tools and trade tools

Experience with harbor cranes, inverter drives, and PLCs

Ability to work in confined spaces, elevated areas, and at heights

Willingness to travel locally and internationally

Proficiency in MS Office applications

Customer-focused, responsible, and proactive in decision-making

Strong team spirit and self-motivation

Additional Attributes :

Energetic, self-starter, committed to continuous learning and self-development.

Benefits :

Competitive remuneration, medical aid, pension, life assurance, and more.

About Konecranes

We are a global leader in material handling solutions, trusted worldwide to lift, handle, and move essential goods and equipment safely and sustainably, supported by over 16, professionals in more than 50 countries.

Konecranes is committed to fair employment practices and a discrimination-free environment.