Dutch Customer Support Agent

Believe Resourcing

Cape Town

ZAR 50 000 - 200 000

Job description

Dutch Customer Support Agent
Cape Town
R27,500 Per Month
Monday - Friday (8 AM - 5 PM)

Location: Woodstock, Cape Town, (Hybrid - 3 days at the office and 2 days at home)

About The Client:

A leading tech company that’s all about delivering top-notch TV and mobile phone products and services. The client is known for their innovative solutions and fantastic customer service. They value a vibrant and supportive work environment, perfect for those who love technology and teamwork.

The Role:

The client is looking for a Dutch-speaking Customer Support Agent to represent a prestigious global tech client. The successful candidate will handle customer queries in Dutch across various channels, providing high-quality service and ensuring customer satisfaction.

Why Join Them?

Competitive salary.
Medical Insurance: Fully covered for the employee
Work in a dynamic, inclusive environment
Monday to Friday schedule – no weekends!
Career development and growth opportunities

Requirements:

Fluent in Dutch (written and spoken)
Excellent communication and problem-solving skills
Previous customer service experience is advantageous
Permission to work in South Africa is essential

Key Responsibilities:

Managing inbound customer queries via phone, email, and chat in Dutch
Delivering accurate information and problem-solving support
Ensuring professional, empathetic communication at all times
Working collaboratively with team members to meet service targets