Logistics Admin

Chosen Talent; Gauteng; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading company in the cannabis industry is seeking an Administration, Logistics, and Accounts Manager. This role involves managing customer communications, overseeing logistics, and organizing promotional events. The ideal candidate will possess strong communication and organizational skills, and must be based in Cape Town with a car. Join a dynamic team dedicated to enhancing customer engagement and boosting sales.

Qualifications

• Strong communication abilities.
• Excellent organizational skills and attention to detail.

Responsibilities

• Manage office communications and assist customers with inquiries.
• Coordinate daily activities with the warehouse manager.
• Organize and schedule promoters for events.

Skills

Communication

Organizational Skills

Logistics Management

Job description

Administration, Logistics, and Accounts Manager

Job Description

Customer Communication & Account Management

Manage office communications via phone (WhatsApp and calls), assisting retail and wholesale customers with order updates and inquiries.

Receive, process (print, pack, and dispatch), and track wholesale orders across all platforms (phone, email, and website).

Generate and send invoices for wholesale orders, maintaining accurate records of transactions and packing slips.

Guide retail customers through the membership platform, explaining product ranges and granting access as needed.

Send WhatsApp broadcasts to wholesale customers for monthly promotions and manage automated responses when required.

Oversee and respond to customer inquiries via office emails.

Operations

Coordinate daily activities with the warehouse manager to ensure timely packing, checking, and dispatching of orders.

Logistics

Schedule and manage deliveries using company drivers, Uber, and courier services.

Liaise with couriers and drivers to ensure timely collection and delivery of orders.

Communicate with retail and wholesale customers regarding delivery updates.

Assist with Takealot lead-time orders when necessary.

General Administration

Manage the procurement of packaging, boxing, and office supplies.

Tastings & Promotions

Organize and schedule promoters for events, ensuring correct timing and location details.

Train new promoters as needed.

Arrange and dispatch necessary equipment and stock for tasting events.

Attributes

Strong communication abilities.

A sense of urgency and ability to prioritize effectively.

Excellent organizational skills and attention to detail.

Requirements

Based in Cape Town.

Must own a car.

Comfortable working in the cannabis industry.

Desired Skills

Logistics Management

Warehouse Administration

About The Employer

Company has been operating since .

We sell our products nationally with a team of 10 people.

80% of sales are direct to other retails (business-to-business).

The remaining 20% is split between online sales and Takealot.

Marketing interaction, merchandise, and tastings are important for engaging resellers and boosting online sales.