Goods Receiving Supervisor(External Applications Only)

Cashbuild; Louis Trichardt; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a Goods Receiving Supervisor to oversee stock management and ensure efficient operations. This role involves receiving and dispatching goods, maintaining accurate documentation, and providing exceptional customer service. The ideal candidate will possess strong numeric skills, be computer literate, and thrive under pressure. Join a dynamic team where your contributions will directly impact the effectiveness of stock management and customer satisfaction. If you are ready to take on a challenging yet rewarding position in a vibrant environment, this opportunity is perfect for you.

Qualifications

• Grade 12 plus 1 year related experience or minimum of 2 years related experience.
• Must be computer literate and able to work shifts and weekends.

Responsibilities

• Receive stock from suppliers and ensure accurate documentation.
• Label stock correctly and adhere to pricing policies.
• Provide exceptional customer service and assist with supplier queries.

Skills

Communication in English

Numeric skills

Customer service

Computer literacy

Ability to work under pressure

Education

Grade 12

1-2 years related experience

Job description

Description

About the job: Goods Receiving Supervisor (External Applications Only)

To receive/return stock to and from Suppliers and/or other Stores. Updating of the goods receiving vouchers onto the system and labelling of the stock. Ensure stock received is dispatched to the floor for merchandising.

Requirements

• Grade 12 plus 1 year related experience or minimum of 2 years related experience
• Ability to communicate in English and preferably the dominant language spoken in the geographical area
• Above average numeric skills
• Proven ability to provide exceptional Customer service
• Proven ability to work under pressure
• Must be computer literate
• Must be able to work shifts and weekends

Key Performance Areas

Receive / IBT Stock

• Ensure always a second designated Cashbuild Employee is present during receiving and/or dispatching of stock
• Receive stock from Suppliers, correctly identify goods and balance physically to the Supplier's Invoice/Delivery Note and Cashbuild’s purchase order
• Complete proof of delivery note and hand to Supplier with required stamps
• Capture correctly on the IT system within prescribed time limits
• Amend, endorse, and sign off invoices with discrepancies with the Supplier’s representative and record truck registration number
• Process all inter-branch transfers (IBTs) within set timeframes, ensuring no discrepancies and proper documentation filing

Stock Distribution

• Clear stock received from the GRS office and merchandise within prescribed time limits

Stock Labelling and Pricing

• Label stock without SKU printed on packaging with the appropriate SKU
• Verify and correct printed SKUs
• Adhere to Cashbuild pricing policy
• Implement pending price changes as per the Cashbuild Way

Supplier Claims and Corrections

• Validate claims with supplier pickup slips or credit notes and obtain Store Manager approval
• Attach and authorize documentation for corrections
• Raise claims only for immediate stock collection

Security Awareness

• Never leave the receiving gate unattended when open
• Lock the receiving stamp and delivery book in a secure place
• Keep the GRS office door locked when not in use
• Ensure supplier trucks do not loiter around the Store

Ready for Business

• Maintain a clean and tidy GRS office
• Clear excess and damaged stock from the receiving area, except for stock to be returned
• Follow all 'Ready for Business' and 'beyond my control' processes

Customer Service

• Wear the Cashbuild dress code and display name badge at all times
• Assist with supplier queries
• Provide excellent customer service to all customers

Safety (OHSA) Requirements

• Limit access to the first aid box to authorized personnel and Store Manager
• Ensure safety compliance within your area
• Report concerns to the Store Manager

Values

Integrity

• Follow accepted standards, keep promises, create realistic expectations, be sincere, handle sensitive information carefully, and be aware of boundaries

Accuracy

• Handle detailed information attentively, work orderly, check work for mistakes, and prevent errors

Client Focus

• Respond actively to client needs, deal courteously, involve in problem-solving, make clients feel welcome, and approach questions positively

Personal Development

• Recognize personal strengths and weaknesses, seek growth opportunities, participate in training, and ask for feedback