Business Representative

Boardroom Appointments; Gauteng; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking a motivated Business Representative to join their dynamic team in the manufacturing sector. In this role, you will support sales and marketing efforts, manage customer accounts, and ensure operational integrity. Your ability to analyze sales data and foster customer relationships will be crucial in driving market share growth. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, this opportunity could be the perfect fit for you. Join a forward-thinking company that values innovation and teamwork, and make a significant impact in the industry.

Qualifications

• Up to 3 years of experience in a Business Representative role.
• Strong computer literacy, especially with MS Office and ERP systems.

Responsibilities

• Support sales and marketing with administration and customer service.
• Identify and open new customer accounts while monitoring sales performance.
• Manage customer relations and oversee credit/debit processes.

Skills

Computer literacy

Salesforce

SAP

ERP Systems

Education

Diploma / Certificate or equivalent (NQF 5)

Tools

MS Office

Salesforce

SAP

ERP Systems

Job description

Minimum requirements:

• Diploma / Certificate or equivalent (NQF 5)
• Up to 3 years of experience as a Business Representative or similar role within the Manufacturing environment
• Computer literacy (Basic MS Office; SAP, ERP Systems, Salesforce, and other relevant software)

Responsibilities:

• Support Sales and Marketing with sales, administration, stock control, and customer service to meet departmental targets.
• Identify and open new customer accounts based on viability.
• Monitor monthly sales per customer and analyze data from SAP to assess performance against targets, taking corrective actions as needed.
• Establish and maintain customer accounts; monitor sales and provide feedback to stakeholders.
• Develop marketing and promotional ideas; organize trade evenings and entertainment to promote products and strengthen customer relations.
• Manage customer relations, grow market share, and oversee credit/debit processes.
• Resolve queries professionally and ensure customer satisfaction.
• Maintain company assets and adhere to controls and procedures to ensure operational integrity.
• Report risks and areas of concern to management; promote regulatory compliance.
• Provide monthly activity feedback to the Regional Manager.
• Assist in marketing strategy alignment and support route planning with warehouse staff.
• Coordinate promotional activities to expand customer base and market share.
• Assist with credit applications and debt collection, ensuring outstanding debts are under 45 days.
• Support vehicle and equipment maintenance per company policies.
• Participate in SBO meetings; monitor stock levels, forecasting, rotations, and replenishments.
• Collaborate with warehouse to ensure stock availability and assist in managing stock levels and mix.
• Maintain up-to-date customer information and foster effective relationships.
• Identify and resolve problems with integrity, supporting customer training and information updates.
• Monitor costs, pricing structures, and gross profit; implement action plans to optimize resources and reduce operational costs.