Our client in Midrand requires the services of a Quality Assurance Generalist.
POSITION INFO: Qualifications:
- A national diploma or degree in Quality Management or a related qualification at an NQF 6 / 7 level.
- 2 Years of experience in quality management, Quality Assurance, and/or Business Process Redesign.
Primary Responsibilities:
Maintain the Quality Management System (QMS):
- Develop and maintain QMS documents.
- Develop, implement, and validate quality standards, processes, and procedures within the organization in accordance with the organizational QMS based on ISO 9001.
- Provide QMS training (induction and refresher) to all staff to increase awareness and understanding.
- Regularly update the Bam Owl system with the latest audit information.
Monitor Compliance with Quality Standards:
- Audit business units' conformance to standards.
- Ensure all standards, processes, and procedures are documented and adhered to by staff.
- Track and follow up on outstanding corrective actions.
- Submit statistical activity reports.
- Develop, implement, and maintain a continuous improvement mechanism.
- Promote the quality management systems.
Development of QMS Templates:
- Develop organizational templates for policies, procedures, work instructions (including TGM and MOPs), forms, and checklists.
- Identify relevant operational risks.
- Report identified risks and inform the EWRM function accordingly.
Design and Redesign of Processes (BPR):
- Design and redesign processes within the organization to improve business process efficacy.