Sales Manager Outbound

1 Life Insurance; Gauteng; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading company in the insurance sector seeks a dedicated professional to support sales agents through performance management, capability building, and effective planning. The role involves monitoring compliance, enhancing CRM data accuracy, and guiding teams to achieve business objectives. Ideal candidates will demonstrate strong organizational skills and a commitment to continuous learning.

Qualifications

• Experience in performance management and team oversight.
• Ability to develop and implement training and coaching activities.

Responsibilities

• Monitor team performance and allocate tasks effectively.
• Ensure compliance with organizational policies and procedures.
• Assist in planning and coordinating sales campaigns.

Skills

Performance Management

Organizational Capability Building

Customer Relationship Management

Data Collection & Analysis

Planning and Organizing

Tools

Microsoft Office Suite

Job description

Action Plan and Support for Sales Agents

Develop and communicate an action plan to support sales agents in understanding their roles, responsibilities, and how their efforts align with the broader business plan, organizational strategy, mission, and vision. Motivate and inspire them to achieve business goals.

Performance Management

Monitor team performance, allocate tasks, review progress, and take corrective actions to ensure timely and quality outcomes. Contribute to formal performance management and appraisal processes.

Organizational Capability Building

Identify individual development needs using the organization's development framework. Plan and implement development activities, including training and coaching, to enhance capabilities and enable others to improve performance and reach their potential.

Customer Relationship Management (CRM) Data

Ensure sales agents maintain accurate and up-to-date CRM data, addressing and resolving any issues that arise.

Operational Compliance

Identify instances of non-compliance with organizational policies, procedures, regulatory codes, and conduct standards. Report and escalate issues appropriately.

Personal Capability Building

Maintain knowledge of industry regulations, accreditation standards, and best practices through continuous learning, training, and education.

Data Collection & Analysis

Collect and analyze data using established tools and methods, working independently. Provide guidance and training on effective communication, idea expression, and policy formulation.

Action Planning

Offer technical guidance in developing action plans and implementing necessary measures based on recommendations.

Planning and Organizing

Plan, prioritize, and oversee activities to meet business objectives efficiently. Provide technical guidance on business processes and the use of standard office software and equipment.

Microsoft Office Suite

Utilize Microsoft Office tools effectively to support sales activities and planning.

Sales Planning and Coordination

Assist in planning and coordinating sales campaigns and initiatives to maximize returns.

Policy and Regulation

Interpret and apply relevant laws, regulations, and policies within your area of expertise.

Policy and Procedures

Monitor, interpret, and ensure compliance with organizational policies and procedures, aligning them with strategic objectives.