Order Fulfilment Coordinator - Roodepoort

Talent Evolution (Pty) Ltd; Gauteng; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading company in South Africa is seeking an Order Fulfilment Coordinator to manage customer service orders effectively. The role requires strong organizational skills, a customer-focused approach, and a commitment to service excellence. Ideal candidates will have a diploma and relevant experience in customer-facing roles.

Qualifications

• 3 years’ experience in a customer-facing role, preferably in order fulfilment.
• Fluent in English.
• Familiarity with sales terminology and industry best practices.

Responsibilities

• Manage the end-to-end process of customer service orders.
• Provide administrative support to the sales team.
• Ensure timely and accurate service delivery.

Skills

Communication

Customer Service Orientation

Problem Solving

Organizational Skills

Education

Minimum 1-year diploma in a relevant field

Tools

Order Processing Systems

Job description

Role Overview The Order Fulfilment Coordinator is responsible for managing the end-to-end process of customer service orders to ensure timely, accurate, and seamless service delivery. This includes administrative support to the sales team, order tracki...

Requirements

• Minimum 1-year diploma in a relevant field.

• Minimum of 3 years’ experience in a customer-facing role, preferably in order fulfilment, sales support, or telecommunications.

• Fluent in English.

• Familiarity with order processing systems, sales terminology, and industry best practices.

Key Attributes

• Highly organized and able to manage multiple priorities under pressure.

• Excellent communication and interpersonal skills, both written and verbal.

• Detail-oriented with a proactive problem-solving approach.

• Strong customer service orientation with a positive, professional attitude.

• Ability to work independently and collaboratively in a fast-paced environment.

• Flexible, adaptable, and resilient when managing shifting priorities and peak periods.

• Committed to continuous improvement and delivering service excellence.

Should you not receive a response within 10 working days, please consider your application unsuccessful.