Chick-Fil-A Location Supervisor - Gardner-Webb University

Aramark Corporation; Gauteng; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking an Hourly Supervisor to enhance operational profitability through exceptional customer service and efficient staff management. This role involves overseeing daily operations, controlling costs, and ensuring safety and quality standards are met. The ideal candidate will have a strong background in supervision and a passion for developing team skills. Join a company that values service and growth, where your contributions will positively impact both employees and customers alike.

Qualifications

• 3-5 years of relevant experience in a supervisory role.
• Current certifications as required for the position.

Responsibilities

• Control labor costs and maintain staffing levels effectively.
• Ensure high standards of service quality and customer satisfaction.
• Support training programs to enhance employee skills.

Skills

Customer Service

Staff Supervision

Cost Control

Training and Development

Education

Relevant Certifications

3-5 Years Experience

Job description

Job Description

The Hourly Supervisor is responsible for improving the profitability of Operations.

This person will ensure the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs.

Job Responsibilities

1. Control labor costs by supervising daily staffing levels and driving efficiency among staff.
2. Maintain control of production costs, supply costs, and inventory by adhering to operational standards.
3. Regularly audit service quality and standards.
4. Follow all established procedures and tracking methods daily.
5. Develop and implement strategies to achieve customer satisfaction goals.
6. Supervise teamwork and service regularly.
7. Manage employee issues professionally, adhering to company policies.
8. Support and implement training programs to enhance skills, improve service, and boost morale.
9. Participate in employee reviews and address performance issues.
10. Ensure accurate adherence to time and attendance policies.
11. Maintain staffing levels according to guidelines, adjusting daily as needed.
12. Train employees on safety, health, and sanitation standards.

At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and customers.

Qualifications

• 3-5 years of relevant experience.
• Current certifications as required.
• This role may involve physical activities such as lifting, bending, pushing, pulling, and extended walking or standing.

Uniforms and PPE may be required.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, communities, and the planet. We believe in equal employment opportunity and participation in all aspects of the company, without discrimination based on protected characteristics.

About Aramark

We serve millions daily through food and facilities in 15 countries.

Our goal is to help you develop talents, pursue passions, and grow professionally.

Learn more at [website] or connect with us on social media.