Position Overview:
The Senior System Administrator will oversee the installation, configuration, maintenance, and reliable operation of computer systems, servers, and network infrastructure. This role is responsible for managing both on-premises and cloud-based systems while ensuring high availability and security of business applications. The Senior System Administrator will collaborate with cross-functional teams, mentor junior administrators, and lead infrastructure improvement projects. The Sys Admin will work with service providers to resolve calls within the required timeframe.
Key Responsibilities:
- System Administration: Manage and maintain Windows, Active Directory, Linux, and virtual servers (Hyper-V), ensuring systems run smoothly with optimal performance.
- Network Management: Configure and monitor firewalls, VPNs, and network infrastructure to ensure secure and efficient data communication.
- Cloud Infrastructure: Oversee the operation of cloud services (Azure), implementing best practices for cloud architecture.
- Security Management: Implement security protocols and patches to ensure compliance with industry standards, responding proactively to vulnerabilities.
- Backup & Recovery: Manage data backups, disaster recovery plans, and ensure data integrity through routine testing and verification.
- Monitoring & Performance Tuning: Use monitoring tools (e.g., Data Dog) to track system performance and resolve issues proactively.
- Documentation: Create and maintain comprehensive documentation related to systems, configurations, procedures, and troubleshooting.
- Mentorship & Training: Mentor junior system administrators, providing guidance to improve team performance and efficiency.
- Project Management: Lead infrastructure upgrade projects, system migrations, and continuous improvement initiatives.
- Compliance: Ensure all systems are compliant with regulatory requirements, company policies, and industry best practices (e.g., NIST & ISO).
- Troubleshooting: Provide advanced troubleshooting and support for complex issues, working closely with the IT support team and other departments.
- Additional responsibilities include penetration tests, vulnerability assessments, backup and disaster recovery (Veeam), Zimbra email, Active Directory, Hyper-V, Kaspersky antivirus, website updates, server rack management, licensing, LAN/WAN management, cabling, Ubiquiti and Mikrotik networking, VPN, VOIP, CCTV, AV support, virtual platforms, helpdesk management, proxy servers, inventory management, AD audit, and firewall management.
Qualifications:
- IT Diploma or Bachelor's Degree
- MCSE or equivalent
- CCNA
- N+, A+
Experience:
Minimum of 5+ years in system administration with expertise in network infrastructure, server management, wireless networks, and cloud services.
Technical Competencies:
- Proficiency in Windows server environments
- Strong knowledge of virtualization (Hyper-V)
- Experience with Azure cloud platform
- Networking knowledge (TCP/IP, DNS, DHCP, VPN, VLANs, firewalls)
- Scripting skills (PowerShell, Bash)
- Knowledge of IT security standards and best practices
Soft Skills:
- Excellent problem-solving skills
- Ability to manage multiple tasks and projects
- Strong communication skills
- Teamwork and organizational skills
Employment Equity statement included.