Job Title: Learning & Development Manager (Bellville)
Job Location: Western Cape, Bellville
Deadline: June 08, 2025
Purpose of the Role
We are seeking an experienced and passionate Learning and Development Manager to lead the design, implementation, and management of learning initiatives that drive employee growth and organizational performance. The role includes the end-to-end management of skills development initiatives, SETA submissions, and learning programs that enable employee growth and organizational capability. You will play a key role in building a culture of continuous learning across various departments, aligned with our company’s vision and values. The successful candidate will be responsible for managing and optimizing all learning and training processes and teams, improving L&D efficiency, and providing excellent customer service, whilst supporting overall company profitability.
Key Responsibilities
- Learning & Development Strategy: Collaborate with the People Operations Executive to develop and implement the L&D strategy aligned with business needs and HR objectives. Identify current and future learning needs through skills gap analyses and workforce planning. Support talent development initiatives, including succession planning and career pathing. Champion a learning culture across all levels.
- Skills Development & SETA Compliance: Compile and submit the Workplace Skills Plan (WSP) and Annual Training Report (ATR) to the relevant SETA. Act as the Skills Development Facilitator (SDF), managing SETA engagements to ensure compliance and leverage grant opportunities. Track and report on Skills Development Levy (SDL) spend and ROI. Maintain accurate training records and ensure alignment with BBBEE requirements.
- Training & Development Programs: Design and implement targeted learning interventions such as onboarding, leadership development, technical training, and soft skills. Oversee learnerships, internships, apprenticeships, and graduate programs. Manage external training providers to ensure quality delivery.
- Monitoring & Evaluation: Use defined KPIs to track learning effectiveness and impact. Report on learning progress and recommend improvements. Manage the Learning Management System (LMS), reporting tools, and training records.
- People & Stakeholder Engagement: Partner with line managers to support employee development plans. Engage with external partners like SETA, training providers, and consultants. Promote a learning culture that supports continuous professional development.
- Leadership & Culture Building: Foster a positive, inclusive team culture, promote employee engagement, and develop logistics team capabilities through training, coaching, and mentoring, aligned with company values and culture.
- Collaboration: Work closely with internal and external stakeholders to ensure alignment and effective L&D initiatives.
Requirements
Qualifications & Experience
- Bachelor’s degree in Human Resources, Education, Psychology, or related field (Master’s or certifications are a plus).
- 7+ years in L&D, with at least 5 years in leadership or management roles.
- SETA / Skills Development Facilitator certification (advantageous).
- Experience with WSP/ATR submissions and working with SETA’s.
- Experience managing learnerships and development programs aligned with BBBEE.
- Strong understanding of South African Skills Development Act, SDL, SETA landscape, and BBBEE.
- Proficient in MS Office, LMS, and data reporting tools.
- Knowledge of instructional design and adult learning principles.
Key Skills and Competencies
- Knowledge of adult learning principles, instructional design, and e-learning tools.
- Strategic thinking with the ability to translate business needs into learning solutions.
- Excellent facilitation, coaching, and communication skills.
- Analytical mindset with experience in measuring learning impact and ROI.
- Proficiency in LMS platforms and digital learning technologies.
- Ability to collaborate across departments and lead projects independently.
- Proven track record of improving L&D efficiency and cost management.
- Experience in the food service or retail industry is advantageous.
- Leadership experience during periods of transformation and growth.
- Customer-centric approach ensuring service levels and standards.
- Leadership, communication, and interpersonal skills to inspire and mentor.
- Ability to work in a fast-paced environment and prioritize tasks.
- High attention to detail and data-driven decision making.
- Strong relationship-building and interpersonal skills, embodying company values and culture.