Customer Strategy & Planning Assistant Manager – Home Care

Unilever Brazil; Gauteng; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading company seeks a dynamic individual to lead market plan execution and localise category growth strategies. This role demands a strong background in marketing or sales within the FMCG sector, focusing on customer engagement and strategic planning. Collaborate with various teams to ensure successful product launches and effective execution of commercial plans. The ideal candidate will possess strong analytical skills, a BComm degree, and a passion for innovation and high performance.

Qualifications

• Minimum 2 years experience in Marketing or Sales in FMCG industry.
• Strong Excel skills.
• Demonstrated cross-functional team experience.

Responsibilities

• Localise Category Growth Strategies and deploy CGS at channel and customer level.
• Define national innovation & launch plan to channels/customers.
• Execute locally and integrate upstream into BU.

Skills

Innovation mindset

Commerce channels execution

Digital business models

Commercial Strategy

Business Acumen / NRM

Category Growth Management

Data-Driven Mindset

Customer and Retailer Understanding

Education

BComm degree

Tools

Nielsen

PowerBI

Dunnhumby

PnP info hub

Job description

ABOUT UNILEVER

With 3.4 billion people in over countries using our products every day, Unilever is a business that makes a real impact on the world.

Work on brands that are loved and improve the lives of our consumers and the communities around us.

We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance.

At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment.

We don't believe in the 'one size fits all' approach and instead we will equip you with the tools you need to shape your own future.

CATEGORY / FUNCTION INTRODUCTION

Customer Development (CD) is what we call our Sales organization at Unilever.

Customer Development works closely with our customers to pioneer new products, build categories, and best deploy best-in-class retail and shopper capabilities.

JOB PURPOSE

Lead in Market Plan execution (Aligned to BU Strategy). Localise Category Growth Strategy. Execute strategically aligned Commercial Plan in Market. Decide Channel / Customer Prioritisation in Market and deploy Budget accordingly. Lead Core Capabilities and objective customer engagement (Catman / Shopper / NRM). D4C / D4R: execute locally AND integrate Channel & Customer upstream into BU.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Localise Category Growth Strategies (Develop and deploy CGS at channel and customer level). Work closely with Brand, CMI, NRM, Shopper Marketing to build Customer sell-in.
• Define national innovation & launch plan to channels / customers.
• D4C / D4R : execute locally AND integrate upstream into BU. Target and Budget tracking to deliver BG strategy by channel and customer. Pricing and promotions, Mix Own Pricing & Promo strategy.
• NRM : Ownership of L4 and L5. Deploy strategically aligned commercial plan in Market via CBD. Deploy launch plans to channels / customers to ensure strength of execution. Define channel / Customer Execution : (SoS, TDP).
• Capability Deploy core capabilities required to win by Channel and Customer.

Experiences & Qualifications

• Minimum 2 years experience in Marketing or Sales in FMCG industry.
• BComm degree (preferably in Marketing, Business Administration, Financial majors).
• Strong Excel skills.
• Demonstrated cross-functional team experience.
• Strong insight & analytical skills. Previous experience using Nielsen, PowerBI or customer platforms like Dunnhumby or PnP info hub would be very favourable.

Skills

• Innovation mindset, Commerce channels execution, Digital business models, Commercial Strategy, Business Acumen / NRM, Category Growth Management, Data-Driven Mindset, Customer and Retailer Understanding.

Leadership

You are energized by delivering fantastic results, an example to others through results and resilience, constantly seeking better ways, engaging and collaborating with others. You are responsible for your wellbeing and high standards of work. Focus on the Consumer and their needs. Humble, insightful, spotting issues and opportunities to improve.

Standards of Leadership (Minimum vs Preferred)

• Passion for high performance: responsibility and accountability for results.
• Personal mastery: high standards, resilience, wellbeing.
• Consumer love: serve consumers better, understand their needs.
• Purpose & service: humility, leadership as service.
• Agility: continuous learning and development.

Unilever is committed to equity, inclusion, and diversity to drive our results and create a better future. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business.

We encourage you to bring your 'Whole Self' to work. If you require support or access requirements, please advise us at the time of your application to support your recruitment journey.