Tool Service Center Technician

Hilti Group; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading company in the construction sector is seeking a Tool Service Centre Technician. This entry-level role combines technical skills with a future sales career. Responsibilities include repairing various Hilti tools and ensuring quality and efficiency in repairs. The company offers coaching and a supportive team environment, making it a great place to grow your career.

Benefits

One-on-one coaching

Friendly team environment

Significant responsibility

Qualifications

• 7 - 10 years of relevant experience.
• Strong analytical and problem-solving skills.

Responsibilities

• Ensure best-in-class repair of Hilti power tools.
• Perform root cause analysis and develop proposals for repair improvements.

Skills

Teamwork

Analytical Skills

Problem Solving

Education

Technical Degree (Electrical / Mechanical)

Job description

If you have an interest in working as a technician and are looking for an opportunity to combine it with your engineering background, then this might be the right job for you!

The Tool Service Centre Technician is part of the TSC team for Hilti South Africa and is responsible for providing an exceptional level of repair, focusing on quality, speed, and cost-efficiency of Hilti tools.

This is an entry-level position designed to prepare you for a future sales career with Hilti.

About Hilti:

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software, and services for the global construction sector.

With over 75 years of heritage and a worldwide reputation for pioneering products and exceptional service, we employ over 32,000 people across more than 120 countries. We are a great place for you to demonstrate your worth, take on new challenges, and grow your career.

Role Responsibilities:

As a Tool Service Technician, you will ensure the best-in-class repair of Hilti power tools across various segments, including angle grinders, rotary hammers, combi hammers, vacuum cleaners, breakers, screwdrivers, diamond and measuring tools, among others.

This role requires analytical skills to perform root cause analysis and develop proposals and solutions to improve the quality, speed, and cost of the repair process. 93% of our employees are proud to work for Hilti, thanks to our product quality and our commitment to our people.

We are proud to be ranked among the Great Places to Work as one of the world's best multinational workplaces.

What We Offer:

We provide everything you need to excel, including one-on-one coaching. You will manage your own segment of repairs within a friendly team environment. We assign significant responsibility, including your own portfolio of tools to repair, trusting you to deliver outstanding results. You will report daily to the TSC Team Leader and Master Technician, who will support your training and development.

What You Need to Succeed:

• Technical degree (Electrical / Mechanical).
• 7 - 10 years of relevant experience.
• Excellent teamwork skills and a commitment to achieving great results.
• A high level of commitment to customer satisfaction.
• Strong analytical and problem-solving skills.
• Self-motivated, energetic, and outgoing personality.
• Willingness and ambition to develop and explore different areas of the business.

Why Apply:

Year after year, we are recognized as one of the top 'Great Place to Work' employers globally. Our diverse team of backgrounds and experiences contributes to our success, which is rooted in teamwork and capability.

We look forward to receiving your application!

Application Closing Date: 01 October 2024

Please consider your application unsuccessful if you do not hear from us within two weeks of applying.