Business Analyst

North Highland; Gauteng; On-site; ZAR 400 000 - 600 000; Full time

Job summary

North Highland, a leading change and transformation consultancy, is seeking a Business Analyst to join their team in Gauteng. The ideal candidate will bridge the gap between business objectives and technological solutions, driving business transformation initiatives. Responsibilities include conducting process analysis, gathering requirements, and facilitating stakeholder engagement. Applicants should possess a Bachelor's degree and at least 3 years of relevant experience, with strong analytical and communication skills. Join a culture that values growth and collaboration, and help make change happen.

Benefits

Generous annual leave allowance

Private medical and dental insurance

Free annual eye tests

Life insurance

Dedicated health advocate

Commuter benefits

Legal assistance

Qualifications

• 3+ years of experience in business analysis or similar role.
• Experience in running successful workshops.
• Strong knowledge of business process modeling techniques.

Responsibilities

• Conduct in-depth business process analysis and document AS-IS and TO-BE process models.
• Gather and validate business requirements through stakeholder interviews and workshops.
• Create detailed functional specifications and user stories.

Skills

Analytical skills

Stakeholder management

Problem-solving

Communication

Education

Bachelor's degree in Business or Information Systems

Tools

Business analysis tools

Agile methodologies

Job description

REACH YOUR POTENTIAL | COLLABORATE WITH AMAZING PEOPLE | MAKE CHANGE HAPPEN

Do you have the skills, passion, and commitment to transform our clients for the better?

Are you ready to be a changemaker?

If so, join us. North Highland is the world's leading change and transformation consultancy.

Simply put, we make change happen like no one else.

We are currently looking to recruit a Business Analyst to join our Business Analysis practice.

How will you make change happen?

We are looking for a highly analytical and detail-oriented Business Analyst to bridge the gap between our clients' business objectives and technological solutions.

In this role, you'll collaborate with stakeholders across our clients' organizations to identify opportunities for process improvement, gather and analyze data, and elicit requirements.

You will play a crucial role in driving business transformation initiatives and ensuring project success through analysis, communication, and stakeholder management.

You will:

• Conduct in-depth business process analysis and document AS-IS and TO-BE process models
• Gather and validate business requirements through stakeholder interviews and workshops
• Create detailed functional specifications, user stories, and process flow diagrams
• Perform data analysis to identify trends, patterns, and areas for improvement
• Facilitate meetings and workshops between technical teams and business stakeholders
• Develop business cases and analyses for proposed solutions
• Support user acceptance testing and change management initiatives
• Monitor project progress and provide regular status updates to key stakeholders
• Create and maintain project documentation, including requirements traceability matrices

Ideally, we'd like:

• Bachelor's degree in Business, Information Systems, or a related field
• 3+ years of experience in business analysis or a similar role using business analysis tools and techniques
• Strong stakeholder management skills and experience in running successful workshops
• High-level awareness of various IT software development methods
• Experience of the Business Analyst role across all project lifecycle stages, including Agile methodologies and project management tools
• Strong knowledge of business process modeling techniques and tools
• Excellent analytical and problem-solving abilities
• Superior written and verbal communication skills
• CBAP / BCS Diploma in Business Analysis (preferred)

Transforming clients and careers is at our core — putting people first and doing great things together.

We believe that working as one team allows us to build lasting capability for tomorrow. We strive to cultivate an enviable culture that inspires people to reach their full potential.

Here's how we make it happen: intentional, flexible growth. We want you to lead your own growth and transformation, and we will support you every step of the way.

We encourage learning, teaching, and carving your own path — because when you grow, we all grow.

People come first. Your wellbeing and success are rooted in a collective understanding that everyone can be a coach, a friend, and a great listener, regardless of job title.

We celebrate individuality, diversity, and difference. Make your own change happen with us — your curiosity and creativity have no limits.

The reins are off.

All we ask is that you have the courage to transform yourself and those around you — colleagues and clients alike.

If you're driven to become a changemaker, we'll do the rest.

Enviable Total Rewards

We motivate our employees to do their best work. Our Total Rewards Program includes a generous annual leave allowance, private medical and dental insurance, free annual eye tests, life insurance, a dedicated health advocate, commuter benefits, and legal assistance.

Ready to make change happen?

Click the 'Apply Now' button at the top of the page to submit your resume. Founded in [year], North Highland is an employee-owned firm and is recognized as one of the best places to work.

With our expertise, we're a leading voice in change and transformation consulting, with over 5,000 consultants and 60 offices worldwide, focused on helping businesses transform by prioritizing people.

It's how lasting progress is made.

We are a proud member of Cordence Worldwide, an international consulting alliance. For more information, visit our website and connect with us on social media.

Please note: Applicants must be authorized to work in South Africa without visa sponsorship. We do not provide work visa sponsorship now or in the future for this position. North Highland is an Equal Employment Opportunity employer. All qualified applicants will receive fair consideration regardless of race, color, gender, religion, national origin, age, sexual orientation, disability, veteran status, or any characteristic protected by law.