Reference: 10127 NB Consultant: Nine
BroodrykJob Description:Consult with business stakeholders and leadership to understand strategic goals, objectives, processes, and systems.
- Clearly define user needs, problems, opportunities, and solutions for improvement and document these requirements.
- Employ techniques like SWOT analysis, risk analysis, and data modelling through analysis.
- Communicate effectively across business and technology teams to align on optimal solutions.
- Create user stories, acceptance criteria, process flows, and other artifacts to convey requirements.
- Preparation of test documentation which includes test cases and test data.
- Acceptance testing needs to be done to ensure that the product meets the business requirements.
- Continuously refine solutions to meet changing business landscape and objectives.
- Monitor implementation of solutions to ensure adherence to requirements.
- Evaluate and measure the performance of business systems.
- Recommend and drive enhancements.
- Stay up-to-date on emerging technologies and methodologies relevant to the role.
- Take ownership of key customer experience initiatives, ensuring that the business executes these strategies effectively and measures their success.
- Help design and implement customer-centric strategies that focus on improving customer loyalty, reducing turnaround time of deliverables, and driving revenue growth.
Qualifications:- Excellent analytical, conceptual, and critical thinking skills.
- Strong technical aptitude and ability to liaise between business and IT.
- Excellent written and verbal communication abilities.
- Comfortable interfacing with various stakeholders at all levels.
- Proficiency with BA tools like SQL, Visio and software requirements tools.
- Ability to work accurately and be detail-oriented.
- Ability to work independently and under pressure.
- Capable of quickly adapting to client subject knowledge.
- Relevant tertiary qualification in Business, IT or any related field.
- At least 1-10 years of experience as a Business Analyst or in a related role.
- Microsoft Visio or other business modelling skills.
- Ability to handle multiple projects simultaneously.
- Problem-solving and analytical skills.
- Demonstrate sound written and verbal communication skills.
- At least 1 - 3 years of experience in Microsoft SQL.
- Experience with data analysis and database management.
- Experience with briefing senior managers on analysis findings.
- Previous experience in collaboration tools like Jira and Confluence is a plus.
How to Apply:- Email your comprehensive CV to exceedhr@exceed.co.za.
- If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
- We reserve the right to only conduct interviews with candidates of choice.
- Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.