Job title : HR & Payroll Systems Technician
Job Location : Western Cape, Cape Town Deadline : May 30, 2025 Quick Recommended Links
- Jobs by Location
- Job by industries
Key Responsibilities :
System Support & Maintenance :
- Provide first-line support for HR and payroll system users, resolving queries and troubleshooting issues in a timely manner.
- Assist in maintaining and updating system configurations, security roles, and access permissions.
- Support system upgrades, patches, and testing to ensure optimal performance and compliance.
- Ensure data integrity by conducting regular audits and reconciling discrepancies.
- Liaise with IT and external vendors for more complex system issues and enhancements.
User Support & Training :
- Assist HR and payroll teams in system navigation and troubleshooting.
- Provide training to end-users on system functionalities, updates, and best practices.
- Develop and maintain user guides, FAQs, and training materials.
Reporting & Data Analysis :
- Extract, analyze, and interpret HR and payroll data to generate reports and insights for management.
- Assist in the preparation of compliance reports, audits, and statutory submissions.
- Ensure accurate and timely submission of reports, including workforce analytics and payroll summaries.
Process Improvement :
- Identify opportunities for automation and process improvements within the HR and payroll systems.
- Collaborate with the HRIS team to streamline workflows and enhance system efficiency.
- Participate in system implementation projects and enhancements.
Required Qualifications & Experience :
- Diploma or degree in HR, IT, Business Administration, or a related field.
- 2+ years of experience in HRIS, payroll systems support, or IT-related HR functions.
- Hands-on experience withSage 300 Peopleor similar HR & payroll systems.
- Knowledge of payroll processes, tax regulations, and HR best practices.
- Experience with report writing and data analysis tools (Excel, Power BI, SQL, or similar).
- Strong analytical and problem-solving skills.
- Excellent attention to detail and data accuracy.
- Effective communication and user support skills.
- Ability to work independently and manage multiple priorities.
- Understanding of HR and payroll compliance regulations.
- Team-oriented with a proactive approach to process improvement.