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Events Coordinator

RareCruit (Pty) Ltd

George

On-site

ZAR 200 000 - 300 000

Full time

2 days ago
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Job summary

A prestigious 5-star hospitality company is seeking an Events Coordinator to drive sales and develop banqueting and events products. The role involves managing event bookings, ensuring client satisfaction, and overseeing staff involved in event setup and operations.

Qualifications

  • Thorough knowledge of operational assets and venues.
  • Experience in customer service and sales techniques.

Responsibilities

  • Drive sales and develop events products.
  • Manage bookings and ensure client satisfaction.
  • Oversee branding activities and marketing reports.

Skills

Customer Service
Sales Techniques
Event Planning

Job description

Career Opportunity at a Prestigious 5-Star Hospitality Company!

We are currently seeking an Events Coordinator to drive sales and develop banqueting and events products, supporting the Events Team in achieving operational goals.

Location: KNYSNA | Onsite | Permanent | R15 500 - R20 500

Duties and Responsibilities
Product Knowledge
  • Thorough knowledge of all operational assets, venues, and properties to ensure effective sales and event planning.
  • Customer Service principles, including needs assessment, quality standards, and satisfaction evaluation.
  • Media production, communication, and dissemination techniques.
  • Transportation principles for moving people or goods via air, rail, sea, or road.
  • Knowledge of policies and procedures related to event contracts, booking terms, commission, special offers, quotations, invoicing, and payments.
Sales and Marketing
  • Development and delivery of event concepts, including launching new packages and opening key accounts.
  • Monitoring and increasing sales across facilities.
  • Marketing strategies, product promotion, sales techniques, and control systems.
  • Overseeing branding activities and providing sales and marketing reports.
Coordination
  • Managing bookings for all event venues and special occasions.
  • Ensuring client requirements are met and venues are maximized for occupancy and sales.
Operations
  • Managing relationships with external suppliers and internal stakeholders.
  • Researching equipment, health, fire regulations, and industry trends.
  • Coordinating event details to client satisfaction and managing operational shifts as needed.
Guest Relations
  • Providing excellent guest service, resolving complaints, and minimizing costs.
Staff Management
  • Managing staff involved in event setup and operation, adapting to evolving policies and procedures.

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