Finance and Insurance Manager - Car Dealership

Manpower SA; South Africa; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading company in South Africa is seeking a skilled F&I professional to revolutionize the car buying experience. You will guide customers through financing processes, ensuring compliance and maximizing profitability. This role demands high-volume capability and excellent negotiation skills, with a focus on customer satisfaction.

Qualifications

• 3+ years F&I experience in motor vehicle sales.
• Current FAIS and NCA accreditation required.
• Proven results in high-volume deal handling.

Responsibilities

• Guide customers through vehicle financing processes.
• Manage bank approvals and negotiations.
• Ensure compliance with industry regulations.

Skills

High-Volume Capability

Master Negotiator

Customer Engagement Excellence

Pressure Performance

Integrity & Transparency

Target-Driven Mindset

Education

Grade 12 Certificate

FAIS Accreditation

NCA Accreditation

Tools

CRM systems

Digital finance platforms

Accounts management systems

Job description

Are you a skilled F&I professional ready to join South Africa's most innovative automotive disruptor?

Our client is revolutionising the car buying experience through cutting-edge digital platforms and immersive customer journeys. Their mission is simple: make every car purchase a magical, memorable experience whether online or in-person.

What You'll Do

• Guide customers through seamless vehicle financing processes
• Serve as the vital link between banks and customers during approval processes
• Sell value-added products and maximize dealer profitability
• Handle 60+ vehicle units per month with precision and care
• Ensure full compliance with industry regulations and standards

KEY PERFORMANCE AREAS

Deal Processing & Management (35%)

• Application capture and validation
• Bank approvals and negotiations
• Contract finalization and administration

Relationship Management (20%)

• Bank partnership maintenance
• Customer satisfaction excellence

Compliance & Quality (45%)

• FAIS code adherence
• File management and auditing
• Regulatory compliance

WHAT WE'RE LOOKING FOR

Essential Requirements

• Grade 12 Certificate (Non-negotiable)
• FAIS Accreditation (Current and valid)
• NCA Accreditation (Required)
• 3+ Years F&I Experience in motor vehicle sales

Critical Skills

• High-Volume Capability - Handle 60+ deals monthly
• Master Negotiator with persuasive communication
• Customer Engagement Excellence
• Pressure Performance - Thrive in fast-paced environments
• Integrity & Transparency in all dealings
• Target-Driven Mindset with proven results

Technical Proficiency

• Industry platform experience essential
• CRM systems expertise
• Digital finance platforms
• Accounts management systems

Please note that only shortlisted candidates will be contacted

Desired Skills

• Car dealership
• Finance and insurance
• FAIS