Manager: Credit Decision Science

Vodafone Group; Midrand; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

Vodacom is seeking a Manager: Decision Science to enhance customer experience through data-driven insights. This role involves developing credit risk models, ensuring compliance, and providing advanced analytics solutions. Ideal candidates will have strong technical qualifications and extensive experience in credit risk management.

Benefits

Enticing incentive programs

Competitive benefit packages

Retirement funds and medical aid benefits

Cell phone and data benefits

Exclusive staff discounts

Qualifications

• 8-10 years of relevant experience.
• Hands-on experience in technical business analysis deliverables and decision engine development.
• Extensive experience in credit risk/vetting best practices.

Responsibilities

• Develop and maintain segmented credit risk models and decision processes.
• Provide ongoing support for Financial Operations with modelling related to IFRS 9 and IFRS 15.
• Oversee and manage Vodacom’s post-paid portfolio to maximize risk-adjusted returns.

Skills

Data management

Technical business analysis

Credit risk best practices

Computer programming

Education

Post-graduate qualifications in Statistics, Mathematics, Computer Science, Informatics, or Engineering

Formal Business Analysis certification

Tools

SAS

SQL

Python

Job description

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Role Purpose/Business Unit:

At Vodacom, we are committed to leveraging data-driven insights to enhance our customer experience and optimize our business processes. We are seeking a Manager: Decision Science to support the Executive Head: Credit and Risk Decision by focusing on data-driven decision-making. This role will be instrumental in developing and maintaining credit risk models and decision processes, ensuring compliance with regulatory requirements, and providing advanced analytics solutions to inform strategic operational decisions.

Your responsibilities will include:

• Develop and maintain segmented credit risk models and decision processes to optimize acceptance rates within the agreed risk mandate.
• Provide ongoing support for Financial Operations with modelling related to IFRS 9 and IFRS 15.
• Perform ad-hoc analysis and reporting to inform strategies aimed at better customer outcomes.
• Provide strategic and technical guidance to the decision scientists within the team, fostering their development.
• Oversee and manage Vodacom’s post-paid portfolio to maximize risk-adjusted returns.
• Support internal stakeholders with reporting, modelling, and analysis deliverables.
• Provide forecasting inputs for budget and planning purposes.
• Ensure compliance with regulatory requirements and renew Reserve Bank mandates as needed.

The ideal candidate for this role will have:

Must have technical / professional qualifications:

• Post-graduate qualifications in Statistics, Mathematics, Computer Science, Informatics, or Engineering.
• Formal Business Analysis certification is a plus.
• 8-10 years of relevant experience.
• Hands-on experience in technical business analysis deliverables and decision engine development.
• Proficiency in data management using SAS, SQL, Python, etc.
• Advanced knowledge of technical business analysis principles and corporate information systems.
• Extensive experience in credit risk/vetting best practices.

Core competencies, knowledge and experience :

• Advanced knowledge of technical business analysis principles.
• In-depth understanding of corporate information systems / processes.
• Extensive knowledge and experience in credit risk / vetting best practices.
• Advanced knowledge of computer programming (SAS, Python, SQL etc) and system configurations.
• In-depth knowledge / experience using commercial vetting decision applications /frameworks (DV360, Modellica, Case Centre, Transact, PowerCurve, etc.)

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 26 May 2025.

The base location for this role is Midrand, Vodacom Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.