East London Senior Retail Store Leader

Placements24; East London; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Training programs

Career progression

Job summary

Placements24 is seeking an experienced Senior Retail Store Manager to oversee operations at the East London store in the Eastern Cape. The role focuses on delivering exceptional customer experiences while driving commercial success in a busy retail environment.

You will lead a diverse team, optimize store performance, and ensure brand standards are upheld. The position requires hands-on leadership, strong operational and people management, and the ability to adapt to a dynamic retail landscape.

Qualifications

• Proven experience as a Senior Retail Store Manager or similar.
• Track record of achieving sales targets and improving store profitability.
• Strong leadership, communication, and interpersonal skills.
• Excellent understanding of retail operations, inventory management, and customer service principles.
• Ability to analyze performance data and make informed decisions.

Responsibilities

• Oversee day-to-day retail operations and ensure adherence to policies.
• Lead, train, and motivate a team to meet sales targets and deliver excellent service.
• Manage inventory levels, stock control, and visual merchandising to maximize sales and minimize loss.
• Implement and monitor sales strategies to drive revenue and profitability for the East London store.
• Handle customer inquiries, complaints, and escalations professionally.

Skills

Leadership

Sales target achievement

Inventory management

POS systems

Customer service

Data analysis

Communication

Team motivation

Tools

Retail management software

Job description

Placements24 is seeking an experienced Senior Retail Store Manager to oversee operations at the East London store in the Eastern Cape. The role focuses on delivering exceptional customer experiences while driving commercial success in a busy retail environment.

You will lead a diverse team, optimize store performance, and ensure brand standards are upheld. The position requires hands-on leadership, strong operational and people management, and the ability to adapt to a dynamic retail landscape.