Reputation Manager (Senior)

Discovery Limited; Gauteng; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a Reputation Manager to enhance its media relations and influencer engagement. This role involves strategic assistance to the Head of Reputation Management, ensuring clear communication of the company's initiatives, and fostering relationships with key stakeholders. The ideal candidate will be a results-oriented professional with exceptional communication skills and a passion for societal influencers. Join a dynamic team dedicated to making a meaningful impact in society while promoting the company's vision and values.

Qualifications

• 5-8 years' experience in media relations, PR, journalism, or agency roles.
• Exceptional verbal and written communication skills are essential.

Responsibilities

• Provide strategic and operational assistance to the Head of Reputation Management.
• Build and maintain relationships with journalists, influencers, and stakeholders.

Skills

Verbal Communication

Written Communication

Interpersonal Skills

Project Management

Networking

Creativity

Attention to Detail

Digital Platform Knowledge

Education

Diploma or Degree in Business Studies

Diploma or Degree in Media Relations

Diploma or Degree in Corporate Communications

Tools

Microsoft Office

Google

Facebook

Twitter/X

LinkedIn

YouTube

Instagram

TikTok

Job description

Select how often (in days) to receive an alert: Reputation Manager (Senior)

Business Unit: Marketing

Function: Marketing Management

Date: 26 Apr

Discovery – Marketing

About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives.

We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery.

Our fast-paced and dynamic environment enables smart, self-driven people to be their best.

As global thought leaders, Discovery is passionate about innovating to not only achieve financial success but also ignite positive and meaningful change within society.

Key Purpose

To provide support to the Reputation Management function and contribute to the delivery of professional and efficient influencer relations.

To ensure that media and other audiences have a clear and continued understanding of the company's strategy, performance, products, and key initiatives.

Areas of Responsibility

1. Provide strategic and operational assistance to the Head of Reputation Management and deliver a professional media relations service for Discovery across multiple business areas.
2. Ensure clear communication of the company's strategy, performance, products, and initiatives to media and audiences.
3. Support the Reputation Management function and contribute to influencer relations across traditional and social media.
4. Build and maintain relationships with journalists, influencers, and stakeholders.
5. Assist with events such as media conferences and sponsorship activities.
6. Create and support campaigns for brand promotion, defining goals and exploring opportunities.
7. Provide reputation support for projects, managing PR and social media elements.
8. Create content, including ideas, writing, and curation.
9. Produce reports and coordinate external communications like media releases and speeches.
10. Respond promptly to queries from individuals, journalists, and organizations.
11. Monitor industry developments and provide feedback.
12. Develop innovative approaches to reputation management and influencer marketing.

Skills and Experience

• Exceptional verbal and written communication skills.
• Experience in writing and editing.
• Strong interpersonal skills and emotional intelligence.
• Ability to work independently in fast-paced environments.
• Enjoys networking and influencing.
• Comfortable with client-facing meetings.
• Positive attitude, creativity, and confidence.
• Results-oriented with excellent project and time management skills.
• Passion for societal influencers and digital platforms.
• Understanding of South African online communities.
• Ability to manage multiple campaigns.
• Excellent organization and attention to detail.

Education and Experience

• Diploma or Degree in Business Studies, Media Relations, or Corporate Communications.
• 5-8 years' experience in media relations, PR, journalism, or agency roles.
• High computer literacy and proficiency in Microsoft Office.
• Familiarity with digital media platforms like Google, Facebook, Twitter/X, LinkedIn, YouTube, Instagram, TikTok.

Discovery actively considers employment equity and encourages applications from people with disabilities.