Senior IT Technician Outsourced Onsite and Support Service

Quantum Recruitment; Durban; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading company in Durban is seeking a Senior IT Technician to provide technology services and ensure compliance with IT standards. The ideal candidate will have significant experience in an outsourced/on-site role, focusing on enhancing solutions and client satisfaction.

Qualifications

• Experience as a Senior IT Technician in an outsourced/on-site role.

Responsibilities

• Provide technology services and solutions to meet client expectations.
• Ensure compliance with IT security and data privacy laws.
• Stay updated with required accreditations and skills.

Job description

Our client is searching for a Senior IT Technician for their Durban offices. Suitable candidates must have work experience as a Senior IT Technician in an outsourced/on-site role for an IT servicing company.

Key Roles & Responsibilities:

1. Meet the company's contractual obligations and clients' expectations by providing technology services and solutions.
2. Ensure compliance with relevant laws, regulations, and industry standards related to IT security, data privacy, and system reliability. This includes conducting audits, implementing controls, and reporting on compliance status to management or regulatory authorities.
3. Stay updated with required accreditations and skills to perform all duties and enhance solutions provided.
4. Follow all updated work instructions diligently.
5. Log identified sales opportunities to the sales department.

Required Training and Accreditations:

• Senior Technician
• MCP - Microsoft Certified Professional
• AZ-305 - Azure Infrastructure Architect
• AZ-400 - Designing and Implementing Microsoft DevOps Solutions
• MTCSE - MikroTik Certified Security Engineer
• MTCRE - MikroTik Certified Routing Engineer