Draftworx Accounting Support Consultant at Sabenza IT & Recruitment

DCV Sabenza IT and Recruitment; Johannesburg; Hybrid; ZAR 30 000 - 60 000; Full time

Job summary

An innovative firm is seeking proactive Accounting Support Consultants to join their remote team. In this vital role, you will assist clients by resolving queries and training users on Draftworx. Your strong accounting background and passion for support will be essential as you troubleshoot issues and build strong client relationships. If you thrive in a collaborative environment and have experience in accounting, this is an exciting opportunity to make a real impact.

Qualifications

• Strong accounting background with a passion for supporting others.
• Minimum 2 years of experience using Draftworx.

Responsibilities

• Provide client support by resolving accounting queries via email and phone.
• Train users on Draftworx functionality and troubleshoot issues.

Skills

Draftworx

Journals

IFRS

Auditing

AFS

Education

BCom in Accounting

Completed SAICA or SAIPA articles

CTA or BCom Honours

Tools

Draftworx

Job description

This is a remote position.

We are seeking skilled and proactive Accounting Support Consultants to join our remote team. You will play a vital role in assisting our clients, resolving their queries, and training users on the effective use of Draftworx. If you have a strong accounting background and a passion for supporting others, we’d love to hear from you.

Key Responsibilities:

• Provide client support by resolving accounting queries via email, phone, and remote access platforms.
• Train users on Draftworx functionality and best practices.
• Troubleshoot and resolve technical or user-related issues.
• Collaborate with internal teams to escalate and solve complex queries.
• Document common issues and maintain support documentation.
• Build strong client relationships through excellent service delivery.

Requirements:

• BCom in Accounting (CTA or BCom Honours advantageous)
• Completed SAICA or SAIPA articles
• Minimum 2 years of experience using Draftworx
• Strong understanding of financial statements and audit processes
• High level of computer literacy and the ability to troubleshoot technical issues

Preferred (Advantageous) Experience:

• Previous role as an Audit Manager
• Exposure to AGSA (Auditor-General of South Africa) audits

Desired Skills:

• Draftworx
• Journals
• IFRS
• Auditing
• AFS

Desired Qualification Level & Accreditations:

• Degree
• South African Institute of Chartered Accountants
• South African Institute of Professional Accountants