Administrative Assistant III: Case Worker (P11) (Academic Development & Support: Centre for Psy[...]

University of Johannesburg; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

The University of Johannesburg is seeking an Administrative Assistant III: Case Worker to support students with disabilities. This role involves facilitating registrations, coordinating accommodations, and promoting disability awareness within the university. The ideal candidate will have a diploma in Psychology or Social Work and experience in a similar role, contributing to an inclusive educational environment.

Qualifications

• One year experience in supporting students with disabilities.
• Experience in working with concession support.
• Experience in the use of online/cloud platforms.

Responsibilities

• Facilitating registration of students with disabilities.
• Coordinating accommodations for students with disabilities.
• Conducting workshops and creating awareness on disability issues.

Skills

Computer literacy

Problem-solving

Communication

Training and development

Education

Diploma (NQF Level 6) in Psychology or Social Work

Tools

MS Office/365

Online/cloud platforms

Job description

Administrative Assistant III: Case Worker (P11) (Academic Development & Support: Centre for Psychological Services & Career Development) (Re-advert)

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Introduction

The University of Johannesburg (UJ) is a vibrant and cosmopolitan institution, guided by its bold UJ Strategy 2035, which emphasises Societal Impact and Sustainability, Global Footprint and Partnerships, and Technology for the Future. Committed to transformative change, UJ’s mission is “To transform and serve humanity through innovation and the collective and collaborative pursuit of knowledge.” The University is guided by the vision of building “An international university of choice, anchored in Africa and the global south, dynamically shaping a sustainable future"

Introduction

The University of Johannesburg (UJ) is a vibrant and cosmopolitan institution, guided by its bold UJ Strategy 2035, which emphasises Societal Impact and Sustainability, Global Footprint and Partnerships, and Technology for the Future. Committed to transformative change, UJ’s mission is “To transform and serve humanity through innovation and the collective and collaborative pursuit of knowledge.” The University is guided by the vision of building “An international university of choice, anchored in Africa and the global south, dynamically shaping a sustainable future"

Job Description

Responsibilities:

Accessibility Services

• Facilitating the registration of students with disabilities with the PsyCaD Disability Unit across all campuses in accordance with the Policy for Persons with Disabilities.
• Rendering disability support to students with disabilities (online, in-person, individual and/or group format).
• Development or revision of protocols for the Disability Unit services to students with disabilities.
• Overseeing assistive device and software acquisition and distribution.
• Completing administration and maintenance of the Disability Unit assistive devices and software across all four campuses.
• Overseeing the usage of equipment by students with disabilities to prevent misuse.
• Providing training in assistive technology.
• Facilitating bursary administrative issues – NSFAS and other funders.
• Communicating with publishers to obtain copyright and electronic books if they are readily available.
• Mobility and Orientation
  
  

Concession Support

• Coordinating the process of providing appropriate accommodations to students with disabilities.
• Reviewing concession applications of students with disabilities.
• Contribution to concession panel discussions.
• Moderation of completed concession documents prior to distribution to students.
• Annual revision and improvement of concession processes and documentation.
• Liaison and service delivery.
• Liaising with various divisions across the university and coordinating professional service delivery.
• Psycho-educative topic identification.
• Inter- and intra-faculty referrals and service delivery to create an inclusive and supportive environment for students with disabilities.
• Maintaining clear communication channels with students and stakeholders.
  
  

Disability Awareness And Psychoeducation

• Development and presentation of pro-active workshops to students with disabilities.
• Create disability awareness and promote sensitivity and etiquette towards students with disabilities.
• Facilitate sessions for student leadership and Disability Unit Ambassadors on disability related topics.
• Liaison with donors/sponsors for disability awareness projects.
• Coordinate designated projects on the wellness calendar.
• Marketing of the PsyCaD Disability Unit services and activities.
• Create and curate content for social media platforms that promote inclusion.
• Conduct webinars and other virtual events to engage with students and external stakeholders.
• Inter- and intra-Faculty referrals and service delivery.
• Participate in UJ events such as Open Day and orientation.
  
  

Crisis Intervention

• Contain a student with a disability presenting with a crisis to the PsyCaD during office hours and make referrals, where necessary, to the relevant service providers and stakeholders.
  
  

Accessible Assessment Coordination And Facilitation

• Coordinate assessment logistics such as booking of readers, scribes & invigilators.
• Facilitate of accessible formal assessments for students with disabilities at the Disability Unit.
• Coordinating the process of accessible formal assessments for students with disabilities and liaising with faculties.
  
  

Professional Administration

• Perform daily routine administrative tasks such as diary management, professional statistics record keeping, process notes, report writing, referral letters, e-mail responses, telephonic enquiries, and general enquiries.
• Adherence to legislation and UJ policies. Attend applicable workshops, lectures, activities as it pertains to administrative assistants and PsyCaD.
• Professional reports and documentation as required within PsyCaD and ADS.
  
  

Community Engagement (CE), Research And Liaison

• Research projects as identified or required by trend developments and statistical analysis of departmental functions.
• Participation in CE projects and initiatives.
  
  

Minimum Requirements

• Diploma (NQF Level 6) qualification in Psychology or Social Work
• One (1) year experience in supporting students with disabilities.
• One (1) year experience in working with concession support.
• One (1) year experience in the use of online/cloud platforms.
  
  

Key Functional/Technical Competencies

• Computer literacy and proficiency in MS Office/365 (Word, Excel, PowerPoint, Outlook, Teams, and One Drive) and other relevant software.
• Proficiency in the use of social media and online/cloud platforms.
• Knowledge of how to assist students with various disabilities with relevant assistive technology.
• Knowledge of various organisations for persons with disabilities.
• Knowledge of structure and content of the appropriate language including the meaning and spelling of words, rules of composition and grammar.
• Knowledge in development and coordination of training interventions for young adults or students.
  
  

Key Behavioural Attributes

• Good problem-solving skills and ability to use independent judgment to manage and impart confidential information.
• Ability to make professional decisions and work with others.
• Good training and development skills.
• Able to critically reflect on all aspects of own contribution to the role and a commitment to continuous improvement and creative ways of working within a multidisciplinary team.
• Good administration and reporting skills, including report writing.
• Ability to work within strict ethical guidelines.
• Availability to work flexibly (after hours and across all sites) and travel as appropriate to meet the needs of UJ.
• Ability to work within strict ethical guidelines as prescribed by relevant legislature and organisational policies and procedures.
• Ability to handle students with diplomacy, tact, and sensitivity.
  
  

Recommendations

• Degree or relevant (NQF Level 7) qualification in Psychology or Social Work
• Experience working within a Disability Unit
• Proficiency in South African Sign Language.
• Training in scribing, reading and/or invigilation for written assessments.
• Experience working within a higher education institution and/or counselling environment.
• Experience in marketing administration for psychosocial projects.
• Experience in social media content management.
• Experience in workshop administration.
  
  

Enquiries

Enquiries regarding the job content: Ms Melinda Tonono on Tel. [phone]

Enquiries regarding remuneration and benefits: Busisiwe Dumezweni (HCM Business Partner) on Tel. [phone]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Higher Education

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