Vice President

Vice President - Cape Town - South Cape Recruitment (Pty) Ltd

South Cape Recruitment (Pty) Ltd Cape Town

3 days ago

Description

Vice President of Operational Excellence Insurance

• Salary: Estimated $120,000 - $180,000 per year

Our company specializes in providing analytics and digital solutions to help businesses make better decisions and drive growth. We use our expertise in transformation, data science, and change management to improve our clients' efficiency, customer relations, and revenue.

About the Role:

The Vice President of Operational Excellence Insurance will lead and implement a strategic plan for operational excellence within the insurance vertical. This includes identifying industry best practices, designing frameworks, and standardizing operations. The successful candidate will approach new business with a fail-safe mindset, develop performance metrics, prioritize process improvements, create a quality management system, and drive adoption of innovative solutions.

Key Responsibilities:

• Develop and implement a strategic plan for operational excellence
• Identify industry best practices and design frameworks for operations
• Prioritize areas for process improvement and optimization
• Create a comprehensive quality management system
• Drive adoption of innovative solutions and technologies

We are looking for a highly experienced professional with a minimum of 13 years of work experience, preferably from a BPO background. The ideal candidate will have strong leadership skills, excellent communication and project management skills, and the ability to inspire and motivate team members. They must be fluent in English and proficient in MS Office.