Pharmacy Manager - Clicks Northgate

Clicks Group; Gauteng; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading company in the retail pharmacy sector is seeking a Pharmacy Manager to oversee operations at their Randburg location. The role focuses on delivering high standards of pharmaceutical care, managing a team, and ensuring compliance with regulations. Ideal candidates will have a strong background in pharmacy management and a commitment to customer service excellence.

Qualifications

• Minimum 2 years' post-community service experience.
• At least 1 year of People Management experience.
• Registration as Responsible Pharmacist with SAPC.

Responsibilities

• Ensure efficient operation of the dispensary and clinic.
• Lead and direct the pharmacy team to deliver high standards of care.
• Manage stock, financials, and compliance with regulations.

Skills

SAPC and legal knowledge

Ethical working practices and compliance

Stock, risk, and compliance management

Patient care and professional counselling

Customer service excellence

Labour legislation and IR practices

Financial management principles

Competency-based interviewing skills

Education

Registered Pharmacist with SAPC

Job description

Join to apply for the Pharmacy Manager - Clicks Northgate role at Clicks Group

Application deadline: 19 May

Introduction: To ensure the efficient operation of the dispensary and clinic, and to ensure service excellence by leading and directing the pharmacy team. The goal is to deliver high standards of Pharmaceutical care to meet sales and compliance targets, providing a competitive advantage for the brand.

Job Details

• Industry: Wholesale & Retail Trade
• Job category: Pharmaceutic
• Location: Randburg
• Contract: Permanent
• EE position: Yes

About Our Company

Clicks Group is committed to providing excellent pharmaceutical services and healthcare solutions.

Job Description

Objectives:

1. Provide high standards of pharmaceutical care, including accurate and safe dispensing, generic substitution, and professional advice, in accordance with Clicks' policies, good pharmacy practice, and SAPC regulations.
2. Manage all operational activities of the dispensary, including stock management, shrinkage control, housekeeping, and administration, ensuring compliance with regulations and standards.
3. Maintain operational viability through sound financial management, focusing on core targets, managing expenses, and taking proactive measures.
4. Lead, develop, and motivate employees, including learners and interns, to build capacity and meet business needs.
5. Schedule staff appropriately, ensuring full and proper staffing, and maintain accurate employee records.
6. Enhance customer service initiatives to improve customer experience, loyalty, and club card participation.
7. Collaborate with the clinic and healthcare aisle to offer comprehensive healthcare services to customers.
8. Support the company's vision and values, promoting a high-performing, customer-focused, and profitable business culture.

Knowledge and Skills

• SAPC and legal knowledge
• Ethical working practices and compliance
• Stock, risk, and compliance management
• Patient care and professional counselling
• Customer service excellence
• Labour legislation and IR practices
• Financial management principles
• Competency-based interviewing skills

Competencies

• Leading and Supervising
• Delivering Results and Meeting Customer Expectations
• Planning and Organising
• Relating and Networking (Desirable)
• Coping with Pressures and Setbacks (Desirable)
• Entrepreneurial and Commercial Thinking (Desirable)
• Working with People (Desirable)
• Adhering to Principles and Values (Desirable)

Experience

• Minimum 2 years' post-community service experience
• At least 1 year of People Management experience
• Registration as Responsible Pharmacist with SAPC
• Desirable: Retail Pharmacy and Unisolve experience

Education

• Registered Pharmacist with SAPC

Seniority Level

Mid-Senior level

Employment Type

Contract

Job Function

Healthcare Provider

Industries

Retail