Events Coordinator

RareCruit; George; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading company in George is seeking a dynamic individual to manage event operations and drive sales. The role involves overseeing venue management, coordinating events, and ensuring guest satisfaction. Ideal candidates will have strong sales and event management experience, with a focus on enhancing customer relations and operational efficiency.

Qualifications

• Thorough knowledge of operations assets and venues.
• Experience in sales and marketing strategies.

Responsibilities

• Manage bookings for event venues and special events.
• Drive sales through launching new packages and cross-selling.
• Ensure guest satisfaction and resolve complaints.

Skills

Sales

Event Management

Guest Relations

Job description

The job description provides a comprehensive overview of the responsibilities and requirements for the role, but it can benefit from improved formatting for better readability and focus. It is important to organize the content with clear headings and consistent structure. Here is a refined version:

Job Responsibilities

Operations Assets and Venue Management

• Thorough knowledge of all operations assets, venues, properties, and details to ensure effective sales and event planning.
• Ensure familiarity with policies and procedures including event contracts, booking terms, commission terms, special offers, and invoicing processes.

Sales and Marketing

• Product development, sales, and operational delivery of event concepts.
• Drive sales through launching new packages, opening key accounts, and cross-selling.
• Monitor and increase sales across all facilities.
• Implement marketing strategies, product demonstrations, and sales techniques.
• Oversee branding activities and promotional events.
• Prepare and present sales reports to management.

Coordination

• Manage bookings for all event venues and special events.
• Ensure adherence to billing and event procedures.
• Respond promptly and professionally to inquiries.
• Meet client requirements and maximize venue occupancy and sales.

Operations

• Manage relationships with external suppliers, PCOs, and multinational clients.
• Stay updated with equipment, methods, and health and safety regulations.
• Coordinate event details meticulously to client satisfaction.
• Perform operational shifts as needed and manage maintenance of equipment.
• Prepare operational reports.

Guest Relations

• Maintain a positive attitude towards guest inquiries.
• Ensure guest satisfaction, investigate complaints, and resolve issues.
• Control costs and ensure accurate billing and financial transactions.

Staff Management

• Oversee staff involved in event setup and operation.
• Adapt to evolving policies and operational requirements.

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